Senior Manager, Operations Program Manager

ŌURA•San Francisco, CA
•$1,980,050 - $233,000•Hybrid

About The Position

As a Senior Manager, Operations Program Manager at ŌURA, you will lead a team driving hardware programs across the full product lifecycle, from New Product Introduction (NPI) through sustaining and high-volume mass production. You will mentor Operations Program Managers, develop capacity and ramp plans, and manage executive-level relationships with global Contract Manufacturers to optimize yield, quality, throughput, and cost. The role calls for deep hardware operations experience and cross-functional leadership from early development through mass production, including oversight of multi-million-dollar capital expenditures and management of complex supply chain risks. This is a US hybrid role based in ŌURA’s San Francisco, California office, with three days per week in the office. The position requires domestic and international travel of up to 30%.

Requirements

  • 10+ years of experience in Hardware Operations, Technical Program Management, or Engineering Leadership across NPI and sustaining or mass-production phases.
  • At least 3 years in a formal people-management role and experience leading teams for 3+ years.
  • Experience building, scaling, and leading high-performing teams in complex, fast-paced hardware environments.
  • Deep expertise leading programs throughout the product lifecycle, from EVT and DVT through PVT, mass-production ramp, and sustaining.
  • Experience across hardware disciplines (EE, ME, ID) and supply-chain functions, including Sourcing, Quality, Logistics, and Global Planning.
  • Significant experience working on-site at international manufacturing facilities using JDM/ODM models, with understanding of assembly lines, test stations, and factory-floor operations.
  • Exceptional communication skills and ability to convey complex operational challenges as clear, actionable insights for C-suite executives.
  • Experience managing large-scale budgets and strong understanding of the financial drivers of manufacturing and supply-chain operations.
  • Ability to travel domestically and internationally up to 30%.

Nice To Haves

  • A passion for mentoring the next generation of hardware leaders.
  • A strong drive to optimize processes.

Responsibilities

  • Lead and mentor a team of Operations Program Managers across NPI and sustaining programs.
  • Drive supply chain readiness and end-to-end delivery for new product launches and sustaining programs, ensuring schedule, scale, cost, and quality objectives from EVT through high-volume mass production.
  • Oversee factory operations and executive-level relationships with Contract Manufacturers, ensuring program KPIs for yield, quality, and throughput are met or exceeded.
  • Lead NPI execution from concept through PRQ, working with Engineering and Product Management on supplier down-selections, launch strategy, and ramp planning.
  • Lead the Post Ramp Qualification (PRQ) framework and make product-change decisions in response to material shortages, quality improvements, or cost-reduction initiatives.
  • Partner with executive stakeholders across Planning, Sourcing, Retail, Product, and Finance to align global supply with demand and own mitigation strategies for supply chain disruptions.
  • Develop long-term capacity plans, including strategic deployment of capital expenditures for equipment, fixtures, and factory expansion across NPI and mass production.
  • Partner with MPMs on materials management, identify systemic supply chain risks, and implement hedging or dual-sourcing strategies.
  • Own NPI and sustaining program operational budgets, including Opex, Capex, and variance reporting.
  • Travel domestically and internationally, up to 30%, to work with partners and oversee factory builds.

Benefits

  • Competitive salary and equity packages.
  • Health, dental, and vision insurance, and mental health resources.
  • An Oura Ring and employee discounts for friends and family.
  • 20 days of paid time off, 13 paid holidays, and 8 days of flexible wellness time off.
  • Paid sick leave and parental leave.
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