Senior Program Operations Manager

GE Aerospace•Evendale, OH

About The Position

The Senior Program Operations Manager collects and analyzes data to support program-management decisions and deliverables. The role collaborates with Earned Value Management (EVM) scheduling and finance teams, Engineering Control Account Managers (CAMs), product operations, and program management. It supports the Program Management Office (PMO) in developing and implementing best practices and standard work templates to improve operational efficiency across programs, and requires understanding clients, industry, and government markets to support future contract proposals. The position leads operational excellence and continuous improvement, supports structured problem solving and risk management, and manages program and financial processes. It creates and maintains operating plans and forecasts, coordinates actual-versus-forecast updates, serves as CAM for the Program Management budget, executes Program Work Authorizations based on formal government contract modifications, and supports EVM rhythms and program reviews. It works across finance, manufacturing, scheduling, program management, and engineering to meet customer requests, deadlines, and reporting requirements.

Requirements

  • Bachelor’s degree from an accredited college or university.
  • At least 5 years of experience in business, finance, manufacturing, sourcing, and/or project management.
  • Capability to obtain a DoD security clearance.
  • U.S. citizenship is listed as a qualification; the role also requires ability to establish U.S. Person status for access to export-controlled information.
  • Ability to document, plan, and execute programs.
  • Effective problem identification and solving skills.

Nice To Haves

  • Program Management Professional (PMP) certification.
  • Experience supporting executive-level meetings and strategy reviews.
  • Experience supporting broad cross-functional teams.
  • Experience with Earned Value Management (EVM).
  • Comfort presenting analytical data to internal and external customers.
  • Analytical and energetic approach with a desire for efficient process control.
  • Self-motivation and motivation to learn and teach.
  • Demonstrated lean and continuous improvement experience.
  • Humble, transparent, focused, collaborative, and effective leadership and problem-solving qualities.

Responsibilities

  • Run and continuously improve team operating rhythms, KPI management, and process documentation.
  • Lead transformation efforts to eliminate waste, improve transparency, establish standard work, and increase team value to the business.
  • Develop and implement business operations best practices and processes to improve efficiency.
  • Facilitate action planning and structured problem solving in accordance with FLIGHT DECK principles.
  • Assist the Program Manager in identifying risks and opportunities, tracking critical program risks, and communicating financial risk exposure through termination liability analysis.
  • Create and maintain annual Operating Plans and quarterly forecasts for internal and external customers.
  • Manage weekly actual-versus-forecast updates by collaborating with CAMs to obtain their inputs.
  • Serve as Control Account Manager for the Program Management budget and execute Program Work Authorizations based on formal government contract modifications.
  • Execute Earned Value Management processes and rhythms, including preparing program management cost and schedule metrics for Monthly Program Reviews.
  • Collaborate with finance, manufacturing, scheduling, program management, and engineering teams to meet customer requests, deadlines, and reporting requirements.
  • Define standard work for program financials at Monthly Program Reviews and associated customer briefings.
  • Prepare program management metrics, including cost and schedule data, for Monthly Program Reviews.
  • Support the PMO in developing best practices and standard work templates across programs.
  • Understand clients, industry, and government markets to support future contract proposals.

Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • Health Coach access and Employee Assistance Program.
  • 401(k) savings plan with company matching contributions and company retirement contributions.
  • Fidelity resources and planning consultants.
  • Tuition assistance.
  • Adoption assistance.
  • Paid parental leave.
  • Disability insurance.
  • Life insurance.
  • Paid time off for vacation or illness.
  • Professional development opportunities.
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