Senior Operations Program Manager

Vida Health

2d • $125,000 - $145,000 • Remote

About The Position

Vida Health is seeking a high-energy, systems-thinking Senior Operations Program Manager to coordinate clinical/product programs and growth initiatives. The role ensures operational infrastructure keeps pace with commercial expansion and strategic evolution. Strategic decisions are made or facilitated by senior leadership; this role focuses on flawless execution, end-to-end coordination of multiple interconnected transformation initiatives, and building frameworks to sustain growth. The position requires direct experience in healthcare, health tech, or digital health, and an understanding of regulatory, clinical, payer, and HIPAA considerations. The role is remote, subject to eligibility to work from a state where Vida is registered; international work is prohibited.

Requirements

• Bachelor's degree with a concentration in Business or Communications.
• At least 8 years of program/project management, operations, or implementation experience.
• Proven track record in a growth-stage startup environment (Series B–D).
• At least one engagement involving a complex, multi-workstream organizational transformation.
• Direct experience in healthcare, health tech, or digital health.
• Understanding of regulatory, clinical, and payer dynamics, including HIPAA compliance, sufficient to ask informed questions.
• Hands-on experience with product rollouts or product-led transformations, including moving from product development to organizational operations.
• Proficiency with project management and collaboration suites such as Asana, Jira, Smartsheet, or Google Workspace.
• Exceptional organizational and communication skills, including the ability to distill complex operational statuses into concise executive updates.
• Ability to maintain a calm, collected presence and earn trust through reliability rather than formal authority.

Nice To Haves

• Experience leveraging AI tools such as Gemini or Claude to accelerate operational workflows.

Responsibilities

• Own and maintain the integrated program plan across multiple major initiatives, tracking workstreams, milestones, owners, dependencies, and status across more than a dozen functional teams.
• Connect strategic growth initiatives with operational requirements, ensuring downstream product, billing, and communication changes align with marketing and user-acquisition goals.
• Drive alignment and sequence workflows across Operations, Product, Clinical, Commercial, Finance, Marketing, Legal, and Client Success teams.
• Establish and maintain governance structures, including steering committee cadences, working group charters, escalation paths, and decision logs; run weekly rollout operations meetings.
• Drive readiness items to completion, including clinical programs and protocols, client billing and invoicing, member communications, outcomes measurement, and service model cost structures.
• Identify, surface, and escalate cross-functional bottlenecks early; maintain a blocked list for executive review and use executive sponsorship when needed to unblock items.
• Handle additional responsibilities as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior