Operations Director Jobs

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About The Position

The Associate Director, Engineering within Biologics External Manufacturing Technology is accountable for excellence in compliance, supply, continuous improvement, and cost reduction in partnership with internal technical partners and External Partner leadership, supporting the Vaccines and Biologics businesses. The role collaborates with the Focus Factory Operations lead, modality-specific Technology Leads, Large Molecule External Quality Assurance, and Procurement. It requires biologics manufacturing experience, broad process sciences and analytics knowledge, strong leadership skills, business acumen, and interpersonal skills. The role provides technical oversight and planning for External Partner relationships and is accountable for delivering technology transfers on time and within budget. It guides technology assessment, transfer and receiving-site readiness, validation, manufacturing support, risk mitigation, investigation management, process performance monitoring, and inspection readiness. The position also works across internal functions and External Partners to meet business and regulatory requirements, optimize processes and capacity, and build productive partnerships. The primary location is West Point, Pennsylvania. The posting lists a 1st-shift day schedule, a 25% travel requirement, and no relocation. The position is a regular employee role.

Requirements

  • Bachelor’s degree in Engineering, Science, or Business.
  • At least 8 years of post-bachelor’s experience in Drug Substance and/or Drug Product vaccines and/or biologics manufacturing, engineering, and/or technical support of operations.
  • Expertise and demonstrated accomplishments leading technical transfers.
  • Advanced problem-solving skills and experience leading teams to resolve complex business or technical issues.
  • Excellent leadership, collaboration, change management, interpersonal, and analytical skills.
  • Ability to work as a team player and demonstrate dependable interpersonal and verbal and written communication skills.

Nice To Haves

  • Advanced degree in Engineering, Science, or Business.
  • Experience leading cross-functional teams supporting manufacturing operations at internal sites or External Partners.
  • Expertise and demonstrated accomplishments applying Lean Manufacturing to achieve year-over-year productivity improvements.
  • Ability to motivate a team around a common vision and deliver expected results.
  • Creative, innovative, and self-motivated approach, with problem-solving skills and a solid foundation in engineering fundamentals and process troubleshooting.
  • Experience in complex international environments with matrix organization structures.
  • Experience in Large Molecule unit-operation design, startup, and/or operation.

Responsibilities

  • Serve as the single technical contact for assigned External Partners, impacted Company Manufacturing Division sites, and Commercialization.
  • Provide technical oversight, management, and planning support for complex partnership models.
  • Account for overall technology-transfer delivery to External Manufacturing, on time and within budget, working with Operations Unit leadership to ensure resources are available.
  • Provide technical guidance to External Partners, assess technology viability in proposed process configurations, verify standards are met, and ensure deliverables are technically sound.
  • Collaborate with Procurement, External Manufacturing Operations, External Quality, Regulatory, and other groups to evaluate External Partners for inclusion in the Company Network, including conducting technical due diligence.
  • Ensure technology transfers support successful business outcomes, and execute transfers and receiving-site readiness activities.
  • Lead identification and assessment of partner risks and develop mitigation plans.
  • Develop and execute validation strategies for new and existing products.
  • Support External Partner manufacturing and resolve production issues, providing guidance on process and capacity optimization.
  • Ensure targeted communications and alignment across technical functions, and guide and coach others in change leadership.
  • Support, coordinate, or manage complex investigations, interfacing with other impacted manufacturing sites as appropriate.
  • Determine resource plans across relevant technical functions.
  • Technically review External Partner process change requests, deviations, and Master Batch Record changes, minimizing duplication between External Partner and Company systems.
  • Drive and support continuous process verification and process performance monitoring for products under responsibility.
  • Work with Commercialization, Quality, and Regulatory to ensure External Partners are inspection-ready for new product introductions and transfers.
  • Understand regulatory requirements and partner with Operations, Quality, and External Partners to develop efficient ways to meet them.
  • Collaborate with External Partners to achieve business goals and establish a mutually beneficial common culture.

Benefits

  • Medical, dental, and vision healthcare benefits.
  • Other insurance benefits for employees and family.
  • Retirement benefits, including 401(k).
  • Paid holidays.
  • Vacation.
  • Compassionate and sick days.
  • Eligible for an annual bonus and long-term incentive, if applicable.

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