Director, Resource Operations
About The Position
The Director, Resource Operations will foster connectivity between the Executive Team, Finance, Human Resources, and Talent Acquisition to build and maintain effective teams across the organization. The role supports a large consumer-centric, technology-focused client and helps establish and execute Resource Management as the agency adapts to changes in its environment and the media landscape. The Director will partner with business teams on sensitive talent matters while maintaining strict confidentiality, and will support talent strategy, team optimization, internal mobility, performance calibration, compensation reviews, and integration with Omnicom’s broader talent platform and community.
Requirements
- 7–10 years of experience in Talent Operations, Resource Management, or a similar field.
- Proven Resource Management experience involving financial and people-related considerations at a size, complexity, and scale comparable to Omnicom Media Group.
- Strong interpersonal skills and resourcefulness.
- A proven record of directing operational excellence within talent operations.
- Strong verbal and written communication skills with individuals at all levels.
- Ability to balance short- and long-term priorities.
- Ability to implement best practices and operational efficiencies.
- Proficiency in Microsoft Excel.
- Eagerness to inspire and make meaningful contributions.
Nice To Haves
- Experience with Smartsheets, PowerPoint, and Greenhouse.
Responsibilities
- Participate in talent strategizing and optimization during annual scoping conversations and new business opportunities.
- Monitor agency talent to identify under- or overutilized teams and capacity issues, and shift talent across teams and brands as needed.
- Facilitate quarterly calibration exercises with leadership teams to assess employee performance, reward strong talent, and identify gaps.
- Support internal mobility and access to career and growth opportunities.
- Lead agency compensation reviews and partner with stakeholders on budget management and effectiveness.
- Integrate into Omnicom’s broader talent platform and community.
- Help establish and execute Resource Management as the agency adapts to changes in its environment and the media landscape.
- Partner with business teams on sensitive talent issues while maintaining strict confidentiality.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
