Operations Director Jobs

About The Position

Requirements

• B.S. in Pharmacy and/or PharmD from an accredited College of Pharmacy.
• Minimum of 7 years of pharmacy management experience at the District Manager level or above.
• Multi-store pharmacy management experience.
• Strong understanding of Medicare, Medicaid, commercial billing, and related compliance requirements.
• Extensive knowledge of state and federal pharmacy laws, regulations, pharmaceutical service requirements, and dispensing requirements.
• Proven leadership skills and strong business acumen.
• Must be a licensed Pharmacist in the State of Minnesota.
• Current state driver’s license and valid insurance with the ability to travel to business locations as needed.
• Ability to travel locally and regionally; the job description identifies travel of up to 50%.

Nice To Haves

• Active immunization and CPR certifications are preferred.

Responsibilities

• Lead and inspire pharmacy leadership teams, including Pharmacy District Managers and pharmacy office staff, creating a culture of accountability, collaboration, development, and results.
• Shape the future of our pharmacy business by leading short- and long-term growth strategies, including pharmacy acquisitions, clinical services, 340B contract pharmacy relationships, and long-term care opportunities.
• Own pharmacy financial performance, partnering with leaders to drive sales, gross margin, profitability, labor, inventory, budgeting, forecasting, and other key business objectives.
• Champion operational excellence by identifying opportunities to improve processes, technology, training, efficiency, and overall pharmacy performance.
• Lead pharmacy compliance and risk management, ensuring operations meet applicable federal and state requirements and maintaining programs related to HIPAA, Medicare accreditation, Fraud, Waste & Abuse, DEA requirements, prescription monitoring, and other pharmacy regulations.
• Build strong partnerships across the business, collaborating with Finance, HR, IT/IS, Marketing, vendors, and other teams to achieve pharmacy and company goals.
• Elevate the guest experience by ensuring our pharmacy teams are friendly, knowledgeable, efficient, and committed to helping patients get the most from their pharmacy experience.
• Develop and retain great pharmacy talent, creating an environment where highly skilled pharmacy professionals can grow, contribute, and enjoy the work they do.
• Serve as the organization’s Compliance Officer for pharmacy-related compliance, rules, and regulatory needs and stay current on evolving pharmacy systems, technology, policies, and industry standards.

Benefits

• Medical & Dental insurance with Health Savings Account (HSA), Flexible Spending Account (FSA) options
• Employee Stock Ownership Program (ESOP)
• 401(k) plan options – we also match up to 20% of the first 5% contributed
• Competitive Paid Time Off (PTO/Vacation)
• 10% employee discount on grocery items, with additional franchise-specific discounts available at company-owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
• Additional Voluntary Benefits – such as vision, accident and critical illness insurances
• Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance
• Get Paid Daily with DailyPay
• Paid Military Leave
• Employee recognition programs with monetary rewards, including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources
• Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more!
• Tools, resources and opportunities for career growth and development
• Education benefits including tuition discount and scholarship programs