Associate Director, Compliance Operations Metrics & Analytics

Johnson & Johnson•New Brunswick, NJ

About The Position

The Associate Director, Compliance Operations Metrics & Analytics is a key business leader delivering operational excellence across the Innovative Medicine Regulatory Compliance (IMRC) function. The role oversees, executes, and continuously improves IMRC processes, supports the organization’s future direction, and enables proactive compliance. It provides advanced data analytics, reporting, artificial intelligence enablement, and project management support to IMRC and its stakeholders. Working closely with senior leaders, the Associate Director uses analytical platforms such as Alteryx and Tableau and embeds AI into reporting, analytics, and decision-support workflows. The role identifies and implements responsible AI capabilities, including intelligent agents that automate recurring data preparation, monitor reporting processes, surface emerging trends, and generate timely insights. It also leads and supports strategic initiatives and partners with business, technology, data, privacy, security, and compliance stakeholders to scale AI-enabled solutions with appropriate governance, validation, transparency, auditability, data protection, and human oversight. The position may require up to 10% domestic and/or international travel.

Requirements

Bachelor’s degree in data science, computer science, artificial intelligence, or a related field.
At least 10 years of healthcare industry experience.
Strong experience with Alteryx workflows and broad experience with computerized systems, data analytics, reporting tools, and AI-enabled technologies.
Experience creating Tableau visuals and using other data analytics and reporting tools.
Strong analytical and problem-solving skills.
Excellent verbal and written communication, organizational, and change management skills; ability to work as a team member and team leader as required.
Ability to support quick-turnaround requests.
Demonstrated organizational engagement and collaboration across functions and levels.
Technical capability to solve complex problems and curiosity to identify which problems should be addressed.
Detail- and results-oriented, able to work independently, take ownership, and deliver high-quality outcomes.
Ability to perform under pressure, adapt to change, and meet deadlines in a fast-paced, dynamic environment.
Ability to focus on customers, prioritize, and adapt to business needs.
Strong critical thinking, analytical, and strategic skills, with the ability to move between strategic and tactical perspectives and between high-level and detailed work.
Accountability and a strong commitment to delivering results and accepting ownership for outcomes.
Strong collaboration skills and a demonstrated record of successful cross-functional partnerships.
Ability to understand processes and challenge others authoritatively from an informed understanding.

Nice To Haves

Technical certification in Alteryx, Tableau, and/or Spotfire.
Experience applying artificial intelligence, machine learning, generative AI, or intelligent agents to reporting, analytics, workflow automation, risk identification, or decision-support use cases.
Knowledge of responsible AI principles and governance practices, including data quality and lineage, privacy, security, validation, transparency, auditability, monitoring, and human oversight.
Experience evaluating, testing, implementing, and monitoring AI-enabled solutions across the solution lifecycle, including assessment of accuracy, reliability, risk, and business value.
Functional knowledge of and experience in Quality and/or Regulatory Compliance.

Responsibilities

Analyze compliance metrics and provide data analytics using Alteryx workflows and Tableau visuals; develop and drive compliance data and reporting strategies that support proactive compliance insights.
Perform quantitative analysis to support compliance management and strategy development.
Verify data accuracy in JJRC systems and help ensure effective and efficient business solutions.
Develop proactive analytics capabilities, including qualitative and quantitative data and text analytics, to identify opportunities to increase compliance and reduce risk.
Identify, design, test, and implement AI capabilities for compliance reporting, analytics, risk identification, and decision support.
Develop and deploy intelligent agents and AI-enabled workflows to automate recurring data preparation, monitor reporting activities, detect trends, and generate actionable insights.
Evaluate AI solutions for accuracy, reliability, business value, and compliance with data, privacy, security, validation, transparency, auditability, and human-oversight requirements.
Partner with business, technology, data, privacy, security, and compliance stakeholders to establish responsible AI practices, governance controls, documentation, monitoring, and continuous improvement.
Provide business analysis expertise in data management and reporting, ensuring reliable data for strategic business decisions.
Provide project and program management support, consultation, and expertise; manage and support strategic and technology-focused projects and programs.
Mentor and guide associates in technical solutions and best practices, and help deliver innovative solutions.
Support innovation, system, and process improvement strategies; propose initiatives and implementation plans to improve efficiency and effectiveness.
Provide leadership, guidance, and support for effective team management and development.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Eligibility to participate in the Company’s long-term incentive program.
Vacation: 120 hours per calendar year.
Sick time: 40 hours per calendar year, with different annual amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement Leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.