Associate Director, Compliance Operations Metrics & Analytics

Johnson & Johnson Innovative Medicine•Horsham, PA
•$127,000 - $218,500

About The Position

The Associate Director, Compliance Operations Metrics & Analytics is a key business leader responsible for operational excellence across Johnson & Johnson Innovative Medicine Regulatory Compliance (IMRC). The role oversees, executes, and continuously improves IMRC processes; supports the organization’s future direction; and enables proactive compliance through advanced data analytics, reporting, AI enablement, and project management. Working with senior leaders and stakeholders, the position uses analytical platforms such as Alteryx and Tableau and embeds artificial intelligence into reporting, analytics, and decision-support workflows. It identifies and implements responsible AI capabilities, including intelligent agents that automate recurring data preparation, monitor reporting processes, surface emerging trends, and generate timely insights. The role also leads and supports strategic initiatives, partnering across business, technology, data, privacy, security, and compliance to scale AI-enabled solutions with appropriate governance, validation, transparency, auditability, data protection, and human oversight. The position may require up to 10% domestic and/or international travel.

Requirements

  • Bachelor’s degree in data science, computer science, artificial intelligence, or a related field.
  • At least 10 years of healthcare industry experience.
  • Strong experience with Alteryx workflows and broad experience with computerized systems, data analytics, reporting tools, and AI-enabled technologies.
  • Experience creating visuals in Tableau and using other data analytics and reporting tools.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills, organizational and change-management skills, and ability to work as a team member or team leader as needed.
  • Ability to support quick-turnaround requests.
  • Demonstrated organizational engagement and collaboration across functions and organizational levels.
  • Technical ability to solve complex problems and curiosity to identify which problems should be addressed.
  • Detail- and results-oriented, able to work independently, demonstrate ownership, and deliver high-quality outcomes.
  • Ability to perform under pressure, adapt to change, and meet deadlines in a fast-paced, dynamic environment.
  • Ability to focus on the customer, prioritize, and adapt to business needs.
  • Strong critical-thinking, analytical, and strategic skills, with the ability to address both strategic and tactical perspectives and high-level and detailed work.
  • Accountability and a strong commitment to delivering results and accepting ownership for outcomes.
  • Strong collaboration skills and a demonstrated record of successful cross-functional partnerships.
  • Ability to understand processes and challenge others authoritatively from an informed perspective.

Nice To Haves

  • Technical certification in Alteryx, Tableau, and/or Spotfire.
  • Experience applying artificial intelligence, machine learning, generative AI, or intelligent agents to reporting, analytics, workflow automation, risk identification, or decision-support use cases.
  • Knowledge of responsible AI principles and governance practices, including data quality and lineage, privacy, security, validation, transparency, auditability, monitoring, and human oversight.
  • Experience evaluating, testing, implementing, and monitoring AI-enabled solutions across the solution lifecycle, including assessing accuracy, reliability, risk, and business value.
  • Functional knowledge of and experience in Quality and/or Regulatory Compliance.

Responsibilities

  • Analyze compliance metrics and provide data analytics capabilities using Alteryx workflows and Tableau visuals; develop and drive compliance data and reporting strategies that support proactive compliance insights.
  • Conduct in-depth quantitative analysis for compliance management and strategy development.
  • Verify the accuracy of data in JJRC systems and help ensure effective and efficient business solutions.
  • Develop proactive analytics capabilities using Alteryx and Tableau, including qualitative and quantitative data and text analytics, to identify opportunities to increase compliance and reduce risk.
  • Identify, design, test, and implement AI capabilities that enhance compliance reporting, analytics, risk identification, and decision-making.
  • Develop and deploy intelligent agents and AI-enabled workflows to automate recurring data preparation, monitor reporting activities, detect emerging trends, and generate actionable insights.
  • Evaluate AI solutions for accuracy, reliability, business value, and compliance with data, privacy, security, validation, transparency, auditability, and human-oversight requirements.
  • Partner with business, technology, data, privacy, security, and compliance stakeholders to establish responsible AI practices, governance controls, documentation, monitoring, and continuous improvement across the AI lifecycle.
  • Provide business analysis expertise in data management and reporting to support effective and efficient enterprise solutions.
  • Ensure consistent, accurate, and reliable data for strategic business decisions.
  • Provide project and program management support, consultation, and expertise.
  • Manage and support strategic projects and programs, including technology-focused projects.
  • Mentor and guide associates in technical solutions and best practices to enable innovative solutions.
  • Support the vision and strategy for innovation, system improvements, and process improvements.
  • Contribute to innovation initiatives and propose implementation plans that improve efficiency and effectiveness and foster a culture of innovation.
  • Provide leadership, guidance, and support for effective team management and development.

Benefits

  • Eligibility to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)), subject to the terms of the plans.
  • Eligibility to participate in the Company’s long-term incentive program.
  • Vacation: 120 hours per calendar year.
  • Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
  • Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time-off: 80 hours per calendar year.
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