Dining Services Director of Operations

Healthcare Services Group•Kenner, LA

About The Position

Healthcare Services Group (HCSG) is seeking a Dining Services Director of Operations to oversee dining services operations across multiple districts. The role focuses on delivering excellent service and enhancing customer and resident experiences across multiple locations. The director manages dining services operations, ensures compliance with company policies and applicable federal and state requirements, and oversees staff training, development, and scheduling. The role also maintains records for income, expenditures, supplies, personnel, and equipment across multiple sites. As a liaison between building occupants, administrators, and HCSG staff, the director communicates directives and promotes consistency across locations. The position requires a bachelor's degree in management or a related field, two years of experience in dining and nutrition services in a healthcare environment and personnel supervision, and a valid driver's license. Residency within the service area is required. Extensive relevant experience (five or more years) with a proven record of success at the district level may be considered in place of the degree. Specialized training in dining services management and nutrition is desirable. The position includes physical demands such as lifting or carrying up to 50 pounds and standing, sitting, bending, and walking for extended periods.

Requirements

Bachelor's degree in management or a related field is required; extensive relevant experience (5+ years) with a proven record of success at the district level may be considered for qualification.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision is required.
Strong organizational and communication skills.
Ability to communicate effectively with building occupants, administration, and HCSG leadership while maintaining a positive attitude.
Ability to complete regulatory compliance courses, identify issues, and implement necessary changes.
Strong leadership, interpersonal, analytical, and communication skills; ability to lead, direct, and support a team in a diverse environment.
Proven success in P&L and budget management.
Excellent organizational and time-management skills, with a track record of growing accounts.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods; perform routine, repetitive tasks continuously; and work around food and cleaning products.
Valid driver's license.
Residency within the service area is required.

Nice To Haves

Specialized training in dining services management and nutrition.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Serve as liaison between building occupants and administrators and HCSG staff, communicating directives and ensuring consistency across locations.
Complete other duties as assigned.