Dining Services Director of Operations

Healthcare Services Group, Inc.•Wilmington, DE

About The Position

Healthcare Services Group (HCSG) is hiring a Dining Services Director of Operations to oversee dining services across multiple districts and locations. The role manages operational compliance, staff training and scheduling, site records, and communication among building occupants, administrators, and HCSG staff. The position requires a bachelor's degree in management or a related field, two years of dining and nutrition services experience in a healthcare environment, and personnel supervision experience. Extensive relevant experience (5+ years) with a proven record of success at the district level may be considered in place of the degree. Specialized training in dining services management and nutrition is desirable. The role also requires residency within the service area and a valid driver's license.

Requirements

Bachelor's degree in management or a related field; extensive relevant work experience (5+ years) with a proven track record of success at the district level may be grounds for consideration.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision.
Strong organizational, communication, leadership, interpersonal, and analytical skills.
Ability to maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Ability to complete regulatory compliance courses and implement necessary changes.
Proven success in P&L and budget management.
Excellent time management skills and a track record of growing accounts.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Valid driver's license.
Residency within the service area.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously and work around food and cleaning products.

Nice To Haves

Specialized training in dining services management and nutrition.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Serve as a liaison between building occupants and administrators and HCSG staff; communicate directives and promote consistency across locations.
Complete other duties as assigned.
Complete regulatory compliance courses, identify issues, and implement necessary changes.
Lead, direct, and support a team in a diverse environment.
Manage P&L and budgets and work to grow accounts.