Dining Services Director of Operations

Healthcare Services Group•Oxford, MS

About The Position

Healthcare Services Group (HCSG) is seeking a Dining Services Director of Operations to oversee dining services across multiple districts. The role focuses on maintaining operational excellence, regulatory compliance, and consistent customer and resident experiences across locations. The director supervises dining services staff, supports their training and development, and serves as a liaison between building occupants and administrators and HCSG staff. The position requires a bachelor's degree in management or a related field, two years of dining and nutrition services experience in a healthcare environment, and personnel supervision experience. Candidates with five or more years of relevant experience and a proven track record of success at the district level may be considered in place of the degree requirement. Specialized training in dining services management and nutrition is desirable. The role requires a valid driver's license and residency within the service area. Physical duties include lifting and carrying up to 50 pounds, pushing and pulling up to 50 pounds, and standing, sitting, bending, and walking for extended periods.

Requirements

Bachelor's degree in management or a related field; five or more years of relevant experience with a proven district-level track record may be grounds for consideration instead.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision.
Strong organizational and communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Ability to complete regulatory compliance courses and implement necessary changes.
Strong leadership, interpersonal, analytical, and communication skills.
Proven success in P&L and budget management.
Excellent organizational and time-management skills, with a track record of growing accounts.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Valid driver's license.
Residency within the service area.

Nice To Haves

Specialized training in dining services management and nutrition.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Act as a liaison between building occupants and administrators and HCSG staff, communicating directives and ensuring consistency across locations.
Complete other duties as assigned.
Complete regulatory compliance courses, identify issues, and implement necessary changes.
Lead, direct, and support a team in a diverse environment.