Dining Services Director of Operations

Healthcare Services Group•Wilmington, DE

About The Position

The Dining Services Director of Operations oversees dining services across multiple districts and locations for Healthcare Services Group (HCSG). The role is responsible for ensuring consistent operations, regulatory compliance, staff development, and effective communication among HCSG staff, building occupants, and administrators. It also involves maintaining operational records and supporting account growth through strong budget and P&L management.

Requirements

A bachelor's degree in management or a related field is required.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision are required.
Strong organizational and communication skills.
Ability to maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Ability to complete regulatory compliance courses, identify issues, and implement necessary changes.
Strong leadership, interpersonal, analytical, and communication skills.
Proven success in P&L and budget management.
Excellent organizational and time-management skills, with a track record of growing accounts.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Ability to lead, direct, and support a team in a diverse environment.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Valid driver's license.
Residency within the service area is required.

Nice To Haves

Specialized training in dining services management and nutrition is desirable.
Extensive relevant work experience (5+ years) with a proven track record of success at the district level may be grounds for consideration.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Act as a liaison between building occupants and administrators and HCSG staff, communicating directives and ensuring consistency across locations.
Perform other duties as assigned.