Dining Services Director of Operations

Healthcare Services Group, Inc.•Mobile, AL

About The Position

Healthcare Services Group (HCSG) is seeking a Dining Services Director of Operations to oversee dining services operations across multiple districts. The role focuses on maintaining operational excellence, enhancing customer and resident experiences, and supporting the communities HCSG serves. The Director manages operations across multiple locations, ensures compliance with applicable policies and regulatory requirements, and oversees staff training, development, and scheduling. The role also maintains records relating to income, expenditures, supplies, personnel, and equipment, and serves as a liaison between building occupants and administrators and HCSG staff to communicate directives and promote consistency across locations. The position requires a bachelor's degree in management or a related field, two years of dining and nutrition services experience in a healthcare environment, and personnel supervision experience. Extensive relevant experience (5+ years) with a record of success at the district level may be considered in place of the degree. Specialized training in dining services management and nutrition is desirable. The role requires a valid driver's license and residency within the service area.

Requirements

Bachelor's degree in management or a related field; extensive relevant work experience (5+ years) with a proven record of success at the district level may be considered instead.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision.
Strong organizational and communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Ability to complete regulatory compliance courses and implement necessary changes.
Strong leadership, interpersonal, analytical, and communication skills.
Proven success in P&L and budget management.
Excellent organizational and time-management skills, with a track record of growing accounts.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Able to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods.
Able to perform routine, repetitive tasks continuously and work around food and cleaning products.
Valid driver's license.
Residency within the service area required.

Nice To Haves

Specialized training in dining services management and nutrition.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Act as liaison between building occupants and administrators and HCSG staff; communicate directives and ensure consistency across locations.
Complete regulatory compliance courses, identify issues, and implement necessary changes.
Lead, direct, and support a team in a diverse environment.
Perform other duties as assigned.