Dining Services Director of Operations

Healthcare Services Group, Inc.•Kenner, LA

About The Position

Healthcare Services Group (HCSG) is seeking a Dining Services Director of Operations to oversee dining services operations across multiple districts. The role focuses on delivering high-quality dining services and enhancing customer and resident experiences. The director manages operations across multiple locations, ensures compliance with policies and regulatory requirements, and oversees staff training, development, and scheduling. The position also maintains operational records and serves as a liaison between building occupants and administrators and HCSG staff. Residency within the service area is required.

Requirements

Bachelor’s degree in management or a related field is required.
Two years of experience in dining and nutrition services in a healthcare environment and personnel supervision is required.
Strong organizational, leadership, interpersonal, analytical, communication, and time-management skills.
Ability to maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Ability to complete regulatory compliance courses and implement necessary changes.
Proven success in P&L and budget management.
Basic computer skills, including web-based reporting.
Compliance with COVID-19 vaccination policies.
Ability to lift and carry up to 50 pounds, push and pull up to 50 pounds, and stand, sit, bend, and walk for extended periods.
Ability to perform routine, repetitive tasks continuously.
Ability to work around food and cleaning products.
Valid driver’s license.
Residency within the service area is required.

Nice To Haves

Extensive relevant work experience (5+ years) with a proven track record of success at the district level may be considered in place of the bachelor’s degree requirement.
Specialized training in dining services management and nutrition is desirable.

Responsibilities

Manage and supervise dining services operations across multiple locations.
Ensure compliance with policies, procedures, and federal and state requirements.
Oversee staff training, development, and scheduling.
Maintain records of income, expenditures, supplies, personnel, and equipment for multiple sites.
Serve as a liaison between building occupants and administrators and HCSG staff; communicate directives effectively and ensure consistency across locations.
Complete other duties as assigned.
Complete regulatory compliance courses, identify issues, and implement necessary changes.
Lead, direct, and support a team in a diverse environment.
Manage P&L and budgets and contribute to account growth.