Medical Office Assistant Jobs

About The Position

Requirements

• No prior work experience is required.
• ABR-OE credential from the American Association of Medical Assistants (AAMA) is required within 120 days of obtaining 24 months of experience within the last 36 months in a health care facility under the supervision of a licensed health care provider.
• Basic Life Support (BLS) Healthcare Provider certification is required within 90 days of employment.
• Requires critical-thinking skills and decisive judgment.
• Must be able to work in a stressful environment and take appropriate action.
• Must apply advanced skills and knowledge in the area of specialization.

Nice To Haves

• High school diploma, General Equivalency Diploma (GED), or higher is preferred.

Responsibilities

• Schedule and reschedule appointments and diagnostic testing using computerized scheduling programs.
• Collect and record vital signs.
• Perform basic diagnostic procedures and specimen collection.
• Monitor and communicate changes in patient condition.
• Document patient care provided.
• Maintain equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting.
• Accept payments, co-pays, and other fees during registration; reconcile co-payments and cash receipts at the end of shifts when required.
• Communicate effectively with insurance companies, external agencies, patients, physicians, and team members.
• Communicate with referring facilities regarding patient transfers when required.
• Arrange hospital admissions as appropriate.
• Answer internal and external calls, handle requests for patient information, and disclose information in accordance with regulatory requirements and facility policies and procedures.
• Maintain examination areas.
• Perform patient registration and check-out, pre-certifications, pre-procedure instructions, and appointment confirmations.
• Retrieve records requested by authorized persons and obtain properly executed release-of-information forms when necessary.
• File new and returned records according to established systems and policies, and identify and document missing records.
• Enter information from multiple sources into computer databases, verify entries using printouts or reports, and correct errors as needed.
• Prepare records for archival or destruction according to policies and procedures; initiate retrieval and return of archived records and follow up on delays or problems.
• Assist with patient assessments and treatments under the supervision of a physician, nurse practitioner, physician assistant, or nurse.
• Greet arriving patients and provide appropriate information.
• Prepare patients for medical procedures as appropriate.
• Support Owensboro Health’s mission, vision, core commitments, and business interests; follow organizational policies and procedures and act consistently with a culture of compliance, safety, and high reliability.