Certified Medical Assistant (CMA) - Occupational Health - St. Charles Medical Office

Mercy Health BSMH • Oregon, OH

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About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the provider's direction, the Medical Assistant helps complete the patient's chief complaint by collecting information such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing care; and administers ordered medications within the Medical Assisting scope and state guidelines. The role is based at the St. Charles Medical Office and may require travel to other facilities or adjusted hours to meet patient care needs as directed by the practice manager.

The position requires a high school diploma or GED and active Medical Assisting certification from an accepted certifying organization. An accredited Medical Assistant post-secondary education program is preferred in most states, with specific alternative or required education pathways in South Carolina. BLS certification requirements vary by location. Externship or clinical lab training and one year of recent Medical Assisting experience are preferred.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted organization: CMA, RMA, CCMA, NCMA, or NRCMA, subject to state-specific exclusions; ABR-OE may be acceptable if the incumbent cannot obtain MA certification, except in South Carolina.
• In South Carolina, completion of an eligible medical assisting education or training program is required, such as an accredited post-secondary program, an approved career and technical education health sciences program, a military medical assisting program, a Department of Labor-approved registered apprenticeship, or an employer-delivered program aligned to a nationally accredited certification exam.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Ability to record medical histories, vital statistics, and test results in medical records.
• Ability to interview patients, obtain medical information, and measure vital signs, weight, and height.
• Ability to prepare and administer medications as directed by a physician.
• Ability to collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Ability to provide authorized prescription and drug refill information to pharmacies as directed by a provider.
• Ability to explain treatment procedures, medications, diets, and physician instructions to patients.
• Ability to clean and sterilize instruments and dispose of contaminated supplies.
• Ability to perform routine laboratory tests and sample analyses.
• Ability to perform general office duties, including answering phones, taking dictation, or completing insurance forms.
• Ability to complete skills or competency checklists for assisting physicians with examinations and treatment, including handling instruments, giving injections, removing sutures, and changing wound dressings.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program, preferred in all states except South Carolina.
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data and identify significant changes in patient condition, reporting them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and patient care and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours as directed by the practice manager to meet patient care needs.
• Document patient and family needs and participate in planning and implementing patient care.
• Administer ordered medications within the Medical Assisting scope of practice and state guidelines.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED