Certified Medical Assistant (CMA) - Occupational Health - St. Charles Medical Office

Mercy Health • Oregon, OH

1d • Onsite

About The Position

The Certified Medical Assistant is a multi-skilled clinical professional who provides direct and/or indirect patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the Medical Assistant helps complete the patient’s chief complaint, including taking respirations, blood pressure, pulse oximetry, height, weight, and temperature. The role documents patient and family needs, participates in planning and implementing patient care, and administers ordered medications within the Medical Assisting scope and applicable state guidelines.

The position is in Occupational Health at the St. Charles Medical Office. The schedule is 40 hours per week on the day shift. The Medical Assistant may travel to other facilities for BSMH providers or adjust hours to meet patient-care needs as directed by the practice manager.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization is required. Accepted certifications include CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), and NRCMA (National Association for Health Professionals), subject to the state-specific restrictions listed in the posting.
• In South Carolina, the NCMA and NRCMA certifications are not accepted. ABR-OE is also not accepted in South Carolina.
• ABR-OE may be accepted if the incumbent is unable to obtain MA certification, except in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited post-secondary Medical Assistant education program; preferred in all states except South Carolina, where a qualifying program is required.
• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or an appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours to meet patient-care needs as directed by the practice manager.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, and other laboratory specimens, log them, and prepare them for testing.
• Provide prescription and drug-refill information to pharmacies as authorized and directed by the provider.
• Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED