Certified Medical Assistant (CMA) - Occupational Health - St. Charles Medical Office

Bon Secours Mercy Health • Saint Charles, OH

9d • Onsite

About The Position

Mercy Health is seeking a Certified Medical Assistant for its Occupational Health department at the St. Charles Medical Office. This multi-skilled clinical professional provides indirect and/or direct patient care within the scope of practice and in alignment with quality standards. Under provider direction, the Medical Assistant gathers and documents information related to the patient’s chief complaint, including respirations, blood pressure, pulse oximetry, height, weight, and temperature; records patient and family needs; participates in planning and implementing care; and administers ordered medications within the Medical Assisting scope and applicable state guidelines.

The role supports providers with patient examinations and treatment, clinical and administrative operations, and patient communication. The position is scheduled for 40 hours per week on the day shift. Associates may travel to other facilities or adjust their hours to meet patient-care needs as directed by the practice manager.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA; certain certifications are not accepted in South Carolina.
• If unable to obtain MA certification, ABR-OE is acceptable except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited post-secondary Medical Assistant education program is preferred in all states except South Carolina; one of the specified qualifying education or training programs is required in South Carolina.
• Completion of externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Provide excellent care in interactions with internal and external customers.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record medical histories, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, and other laboratory specimens; log and prepare them for testing.
• Provide authorized prescription and drug-refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, and physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing them instruments, giving injections, removing sutures, and changing wound dressings.
• Travel to other facilities or adjust hours to meet patient-care needs as directed by the practice manager.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED