Medical Assistant - Ashland

OnePeak Medical Office & Corporate•Ashland, OR

3d•$20 - $23•Onsite

About The Position

As a Medical Assistant at OnePeak Medical, you will support designated providers with administrative tasks and patient care, helping maintain high patient satisfaction through exceptional service. The role supports the company’s focus on innovative, integrated healthcare and root-cause medicine. Duties may include cross-training in different clinic areas and traveling to other clinics to meet business needs; use of a personal vehicle may be required.

Requirements

High school diploma or equivalent.
Current BLS and/or CPR/AED certification.
Embody OnePeak values: Teamwork, Informed, Respect, Balance, and Excellence.
Deliver high-quality, timely, and cost-effective results and take accountability for work.
Strong time management, multitasking, prioritization, and workload organization skills.
Effective written and oral communication with patients, staff, and providers.
Excellent customer service and teamwork skills, with a welcoming and positive attitude.
Effective problem-solving and conflict-resolution skills when addressing patient concerns.
Ability to motivate oneself and others and display confidence.
Good judgment and ability to make timely, sound decisions.
Continuous improvement mindset.
Strong interpersonal skills and professionalism.
Ability to listen attentively and welcome constructive feedback.
Ability to thrive in a fast-paced environment.
Ability to move supplies and lift equipment up to 25 pounds.
Ability to stand and walk 50% of the time and type and sit 50% of the time.

Nice To Haves

Recent medical assistant experience; a minimum of 6 months is strongly preferred.
Certified Medical Assistant (CMA) certification is strongly preferred.
Certified Phlebotomist Technician (CPT) certification is strongly preferred.

Responsibilities

Serve as a Medical Assistant for designated provider(s).
Assist providers with their inboxes, prescription refills, and faxes.
Room patients and follow established rooming and intake procedures.
Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
Prepare patient charts, incorporate outside lab results and provider visit notes, and ensure lab reports and diagnostic test results are collected.
Contribute to patient chart documentation.
Complete duties in Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems according to standardized protocols.
Provide patient education and accompany patients to the front office for scheduling.
Handle callbacks and respond promptly to patient portal tasks and inquiries.
Cross-train in clinic areas such as laboratory, phlebotomy, and front desk duties as needed and able.
Attend and complete scheduled department and clinical meetings and trainings.
Follow and enforce HIPAA and OSHA laws and regulations.
Follow OnePeak Medical policies and procedures.
Perform additional responsibilities as required in support of OnePeak Medical.
Adapt to business needs, potentially including travel to other clinics; a personal vehicle may be required.