Receptionist - ACCESS Ashland

ACCESS Community Health Network•Chicago, IL

10d•$17 - $20•Onsite

About The Position

The Receptionist serves as patients’ first point of contact and creates a welcoming, supportive environment at the front desk. The role guides patients through check-in, collects accurate information, schedules appointments, processes payments, and helps ensure visits are smooth and efficient. It delivers high-quality customer service in support of ACCESS’ patient-centered medical home model and advances organizational goals to improve patient care and community health outcomes. The position includes comprehensive training and hands-on experience with Epic, an Electronic Medical Record system.

Requirements

High school diploma or equivalent.
Basic proficiency in computer skills.
Ability to work some evenings and Saturdays.
CPR/Basic Life Support Certification.

Nice To Haves

Receptionist experience in a health care setting.
Customer service experience.
Administrative experience.
Experience with Electronic Medical Record (EMR) systems.

Responsibilities

Welcome patients and provide a supportive front-desk experience.
Guide patients through check-in and collect accurate information.
Schedule appointments and process payments.
Help ensure patient visits are smooth and efficient.
Provide high-quality customer service supporting ACCESS’ patient-centered medical home model.
Advance organizational goals to improve patient care and community health outcomes.

Benefits

Tuition reimbursement and student loan forgiveness programs for qualifying individuals.
Comprehensive medical, dental, and vision coverage.
Generous paid time off (PTO).
403(B) retirement plan and financial resources to help employees save and plan for retirement.
Life insurance.
Opportunity to participate in cross-departmental committees to innovate and transform care delivery and the workplace.

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