Back Office Medical Assistant-Travel Team (Beaumont/Hemet))

Pacific Dermatology Ins.•Hemet, CA

7d•$24 - $32•Onsite

About The Position

The Travel Team Medical Assistant provides comprehensive support for front-office and back-office clinical operations across Group 3 clinics in Beaumont and Hemet. The role supports efficient clinic flow, provides excellent patient service, assists providers with clinical care, and coordinates administrative tasks. It requires flexibility, professionalism, and commitment to patient confidentiality and care standards. The position involves travel to multiple clinic locations, up to 90% of the time, including locations throughout the Inland Empire and surrounding areas, sometimes on short notice. The organization expects employees to demonstrate its values of clinical quality, integrity, teamwork, accountability, service excellence, continuous improvement, and recognizing one another. Employees are expected to take ownership, communicate honestly, collaborate, deliver exceptional service, embrace feedback, and do what is right. Demonstrating these values is a core job expectation and is considered in performance evaluations. This is a full-time, non-exempt position working Monday through Friday. Long hours and occasional evening and weekend work may be required as duties demand. The role operates in multiple fast-paced professional medical clinics with multiple providers and supporting staff.

Requirements

At least 2 years of experience in a medical clinic.
CDT certification required within 90 days of hire.
Strong customer service, communication, and interpersonal skills.
Advanced understanding of HIPAA, medical terminology, EMR systems, and clinical documentation.
Ability to thrive in a fast-paced environment with frequent task switching.
Strong attention to detail, organization, and time management.
Knowledge of ICD-10 and CPT coding.
Experience with sterile tray setup.
Adaptability to change with little to no notice.
Ability to work collaboratively in a team environment.
Accountability and professionalism.
Ability to type at least 45 WPM.
Intermediate to advanced proficiency with Microsoft Word, Excel, Outlook, and related tools.
Valid driver’s license, clean driving record, and ability to travel.
Ability to meet the physical demands of prolonged standing; continuous use of both hands for typing, assisting, and scribing; walking; climbing or balancing; periodically stooping, kneeling, crouching, or crawling; and lifting or moving up to 45 pounds.
Vision sufficient for close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

Dermatology experience preferred.
Completion of an accredited Medical Assistant Certification Program preferred.

Responsibilities

Support the Office Manager with clinic operations and workflow execution.
Assist physicians and mid-level providers in delivering patient care.
Prepare exam rooms, procedure trays, and instruments for clinical activities, including dermatology procedures such as biopsies, excisions, cryotherapy, and incision and drainage.
Room patients, verify patient information, and ensure required consents, documentation, and photographs are completed.
Assist providers during medical and surgical procedures; administer injections, remove sutures, bandage wounds, and support post-procedure care as directed.
Scribe patient encounters accurately in the EMR, including medical history, chief complaint, provider notes, and prescriptions.
Prepare patients for preliminary tests requested by providers.
Maintain biopsy logs, ensure appropriate follow-up, and document results requiring additional medical care.
Clean, sterilize, and maintain surgical equipment; document sterilization procedures and ensure compliance with OSHA and CLIA standards.
Inventory medical supplies and assist with placing orders.
Greet patients, visitors, vendors, and pharmaceutical representatives professionally and courteously.
Check patients in and out, verifying required forms, identification, insurance, and appointment information.
Verify insurance eligibility and coordinate authorization, referral, and payment requirements.
Schedule, reschedule, and cancel appointments; communicate schedule changes to providers and clinical staff.
Manage multi-line phone systems, respond to patient inquiries, and minimize hold times.
Maintain accurate patient demographic and insurance information in the EMR.
Coordinate with clinical and administrative teams to address patient flow, delays, and service needs.
Maintain a clean, calm, and welcoming reception and waiting room.
Demonstrate alignment with PDI’s vision, purpose, goals, and values.
Promptly report potential liability issues or patient complaints to leadership.
Maintain patient confidentiality and comply with HIPAA regulations.
Monitor and respond to work-related email communications in a timely manner.
Use Microsoft Office Suite and EMR systems efficiently.
Participate in continuing education and required training, including Certified Dermatology Training (CDT).
Support Lean/5S standards and overall clinic organization.
Travel to multiple clinic locations as assigned, up to 90%.
Maintain regular, reliable attendance.