Medical Office Assistant I

Family Health Care • White Cloud, MI

2d

About The Position

The Medical Office Assistant I is the first point of contact for patients and visitors at the health center. The role helps organize and facilitate effective patient flow while ensuring each person has a positive experience. The assistant greets patients and visitors, answers and screens telephone calls, takes complete and accurate messages, and follows office-scheduling procedures to book, coordinate, and reschedule patient appointments. Knowledge of HIPAA is required.

Requirements

• High school diploma or GED.
• Computer experience.
• One year of work experience.
• Knowledge of HIPAA.

Nice To Haves

• Work experience in a medical office setting is preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Greet patients and visitors.
• Answer telephone calls, screen calls, and take complete and accurate messages.
• Follow office-scheduling procedures to book, coordinate, and reschedule patient appointments.
• Help organize and facilitate effective patient flow.
• Ensure patients and visitors have a positive experience.

Benefits

• Full benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED