Medical Office Assistant I

Family Health Care•White Cloud, MI

About The Position

The Medical Office Assistant I is the first point of contact for patients and visitors at the health center. The role helps organize and facilitate effective patient flow while ensuring patients and visitors have a positive experience. The position greets patients and visitors, handles telephone calls and messages, and books, coordinates, and reschedules patient appointments according to office procedures. Knowledge of HIPAA is required.

Requirements

  • High school diploma or GED.
  • Computer experience.
  • One year of work experience.
  • Knowledge of HIPAA.

Nice To Haves

  • Work experience in a medical office setting is preferred.
  • Knowledge of medical terminology is preferred.

Responsibilities

  • Greet patients and visitors.
  • Answer telephone calls, screen calls, and take complete and accurate messages.
  • Follow office-scheduling procedures to book, coordinate, and reschedule patient appointments.

Benefits

  • Full benefits package
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