Medical Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Ability to establish and maintain professional rapport with clients and co-workers.
• Proficiency with computers, including scheduling software and Microsoft Office.
• Strong multitasking, organization, and time-management skills.

Responsibilities

• Maintain client charts and ensure information is up to date.
• Prioritize welcome and confirmation calls and provide friendly, enthusiastic customer service.
• Manage the clinic schedule to support efficient patient care for walk-in or curbside appointments, scheduled appointments, and potential clients.
• Enter stock and custom orders and perform weekly inventory audits to ensure accuracy.
• Maintain detailed and accurate records of cash and bank deposits and perform end-of-day processes, reports, and settlements.
• Maintain a clean, inviting, and friendly environment.
• Maintain basic knowledge of hearing aid technology and perform basic cleaning and repair functions.
• Assist with basic hearing aid troubleshooting by telephone or in person, and perform clean-and-check services.
• Maintain knowledge of current HearUSA products, promotions, and pricing.
• Facilitate and support HearAssist and remote care as needed.

Benefits

• Ongoing training and onboarding.
• Attractive compensation package with monthly bonus opportunities.
• Comprehensive benefits.
• Paid holidays and paid time off.
• 401(k) with employer match.
• Health and wellness programs.
• Mentorship and professional development opportunities, including a CES Advisory Board.
• Field support for the hearing center.
• Continuing education, LinkedIn Learning, and tuition reimbursement.
• Career advancement pathways for Center Support and Client Care.