Medical Office Coordinator

AdventHealth•Bloomingdale, FL

About The Position

The Medical Office Coordinator facilitates patient registration and scheduling, coordinating with registration and ancillary departments to accurately capture and manage outpatient appointments. The role schedules appointments for ancillary departments, records necessary information, and promptly notifies physician offices about possible non-covered appointments. It also facilitates timely precertification for outpatient clinics and enters information for appointments and external reviews on pre-certified appointments. The coordinator evaluates, compiles, and reports information to support patient care; anticipates and prioritizes workload; uses independent problem-solving skills; and maintains clerical records supporting scheduling processes. Regular attendance at staff meetings and other assigned duties are also part of the position.

Requirements

Computer proficiency.
Knowledge of small office equipment, including copier, fax, and calculator.
High school graduate or equivalent.

Nice To Haves

At least one year of experience in a medical setting with coding, charge entry, and payment collection.
Basic Life Support (BLS) CPR certification.

Responsibilities

Facilitate patient registration and scheduling.
Communicate with registration and ancillary departments to ensure accurate capture and throughput of outpatient appointments.
Schedule patient appointments for ancillary departments and record all necessary information.
Interact with registration and promptly notify physician offices of possible non-covered appointments.
Facilitate prompt delivery of precertification for outpatient clinics.
Evaluate, compile, and report information to the team to facilitate patient care.
Anticipate and prioritize workload efficiently and apply independent problem-solving skills.
Maintain clerical abilities to file records supporting scheduling processes.
Enter information for patient appointments and external reviews on pre-certified appointments.
Attend staff meetings regularly.
Perform other duties as assigned.