Ohio ARNG Medical Case Coordinator

Arcetyp LLC•Columbus, OH
•Onsite

About The Position

Arcetyp LLC is seeking a Medical Case Coordinator to provide clerical, administrative, and medical readiness support to the Ohio Army National Guard at the Defense Supply Center Columbus in Columbus, Ohio. All work is performed onsite at a Government location. The role assists medical case managers with medical documentation processing, appointment coordination, electronic records maintenance, and administrative tracking activities that support Soldier medical readiness and deployability. This is a non-clinical administrative position and does not require nursing or social work licensure. The general work schedule is Monday through Friday, 7:30 AM to 4:30 PM, with occasional adjustments based on mission requirements. Weekend work may be required to support events. Reimbursed travel throughout Ohio may be required for events at Army National Guard units in communities including Akron, Cleveland, Toledo, Columbus, Lima, Mansfield, Youngstown, Portsmouth, and Springfield. Employment is contingent upon contract award and meeting applicable Government installation and system access requirements. Applicants must be U.S. citizens, meet suitability screening requirements for work in a federal government environment, and pass a background check. Arcetyp accepts direct-hire W-2 employees only and does not accept 1099 independent consultants, staffing firms, or C2C candidates; it cannot sponsor H-1B visas. Compensation and benefits information will be provided to interested applicants. Arcetyp offers a compensation and benefits package to full-time salaried employees and is an Equal Opportunity Employer.

Requirements

  • High school diploma or equivalent.
  • Demonstrated clerical and administrative proficiency.
  • Basic computer skills and functional familiarity with Microsoft Office 365.
  • Proficiency with Microsoft Word, Excel, Outlook, and electronic recordkeeping.
  • Ability to perform accurate data entry, organize records, and manage multiple administrative tasks.
  • Strong attention to detail and organizational skills.
  • Ability to maintain accurate and confidential records.
  • Effective written and verbal communication and customer service skills.
  • Ability to prioritize tasks and meet administrative deadlines.
  • Familiarity with basic medical terminology or ability to learn medical documentation procedures.
  • Ability to work collaboratively with case managers, Soldiers, and military personnel.
  • U.S. citizenship; ability to meet federal Government suitability screening requirements and pass a background check.

Nice To Haves

  • One year of administrative, clerical, medical records, or healthcare support experience is preferred; qualified entry-level candidates may be considered.
  • Experience in medical records, healthcare administration, patient scheduling, or medical office support.
  • Previous military, Army National Guard, Army Reserve, or Department of Defense administrative experience.
  • Familiarity with medical readiness tracking, SRP activities, or military medical documentation.
  • Experience with eCase, MEDCHART, MEDPROS, MODS, or related systems.

Responsibilities

  • Provide day-to-day administrative support to medical case managers and military medical readiness personnel.
  • Receive, organize, process, and maintain Soldier medical documentation.
  • Assist with medical-record requests and follow up on outstanding documentation.
  • Coordinate and track medical appointments, referrals, and administrative case requirements.
  • Enter and update case information in authorized electronic tracking and medical readiness systems.
  • Maintain accurate records of pending actions, completed tasks, and documentation status.
  • Prepare administrative reports, spreadsheets, case tracking logs, and correspondence.
  • Communicate with Soldiers, Medical Readiness NCOs, and authorized healthcare personnel regarding administrative requirements.
  • Support Soldier Readiness Processing (SRP), mobilization preparation, and medical readiness documentation activities.
  • Maintain confidentiality and safeguard protected medical information.
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