Ohio ARNG Lead Medical Case Manager
About The Position
Arcetyp LLC is seeking an experienced Lead Medical Case Manager to provide non-clinical medical case management and case coordination services in support of the Ohio Army National Guard (OHARNG). The position supervises contractor personnel, monitors case-management performance, and supports timely processing of medical readiness and Medical Evaluation Board (MEB) cases. The Lead Case Manager helps ensure Soldiers receive coordinated administrative support through medical readiness evaluations, medical documentation processing, and potential separation proceedings. This is a full-time, onsite position at the Defense Supply Center Columbus in Columbus, Ohio. The general schedule is Monday through Friday, 7:30 AM–4:30 PM, with occasional adjustments based on mission requirements. Weekend work may be required for events, and reimbursed travel throughout Ohio may be required to support events at Ohio Army National Guard units. Employment is contingent upon contract award and satisfaction of applicable Government installation and system-access requirements.
Requirements
- Current Ohio credentials as a Licensed Practical Nurse (LPN) or Direct Service Social Worker, or a bachelor's degree in a health-related field with at least one year of professional case-management experience.
- At least three years of professional case-management experience.
- Documented supervisory or team-leadership experience.
- Demonstrated ability to coordinate complex administrative cases and supervise multidisciplinary personnel.
- Strong understanding of non-clinical medical case-management processes.
- Excellent personnel-management, organizational, and problem-solving skills.
- Ability to track multiple medical cases, deadlines, and performance requirements.
- Strong written communication and reporting skills.
- Proficiency with Microsoft Office 365.
- Ability to safeguard sensitive medical information and comply with HIPAA and applicable privacy requirements.
- U.S. citizenship and ability to meet suitability screening requirements for work in a federal government environment, including passing a background check.
Nice To Haves
- Experience supporting military medical readiness programs, the Army National Guard, Army Reserve, or Department of Defense healthcare operations.
- Familiarity with Medical Evaluation Board (MEB) and Integrated Disability Evaluation System (IDES) processes.
- Experience using eCase, MEDCHART, MEDPROS, MODS, or related military medical readiness systems.
- Experience supervising contractor personnel on a federal services contract.
Responsibilities
- Lead and supervise case managers and case coordinators supporting the OHARNG medical readiness mission.
- Oversee non-clinical case-management activities, workload assignments, case tracking, and administrative quality control.
- Coordinate the management and progression of Medical Evaluation Board (MEB) cases.
- Monitor medical case documentation, status updates, pending actions, and administrative deadlines.
- Coordinate with Soldiers, unit leadership, Medical Readiness NCOs, and State Surgeon's Office personnel.
- Support Soldier Readiness Processing (SRP), mobilization readiness, and medical readiness reporting.
- Ensure accurate and timely updates to applicable military medical readiness systems.
- Identify workflow bottlenecks and recommend corrective actions to maintain case-processing performance.
- Support staff training, performance monitoring, and continuity of operations.
Benefits
- Arcetyp offers a package of compensation and benefits to full-time salaried employees; details will be provided to interested candidates who apply.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
