Ohio ARNG Medical Case Manager

Arcetyp LLC • Whitehall, OH

2d • Onsite

About The Position

Arcetyp LLC is seeking Medical Case Managers to provide non-clinical case management services supporting the medical readiness and deployability of Ohio Army National Guard Soldiers. The role tracks individual medical cases, coordinates medical documentation, monitors appointments and readiness requirements, and maintains accurate case information to support Soldiers' return to duty or further medical evaluation.

The position is primarily on-site at the Defense Supply Center Columbus, 401 North Yearling Road, Columbus, Ohio. All work under the contract is performed at a Government site. The regular schedule is generally Monday through Friday, 7:30 AM–4:30 PM, with occasional adjustments based on mission requirements. Weekend work may be required to support events. Reimbursed travel throughout Ohio may be required for events at Ohio Army National Guard units in communities including Akron, Cleveland, Toledo, Columbus, Lima, Mansfield, Youngstown, Portsmouth, Springfield, and other locations.

Employment is contingent upon contract award and satisfaction of applicable Government installation and system access requirements. Candidates must be U.S. citizens, meet suitability screening requirements for a federal government environment, and pass a background check. Arcetyp accepts direct-hire W-2 employees only; it does not accept 1099 independent consultants, staffing firms, or corp-to-corp candidates, and it cannot sponsor H-1B visas.

Requirements

• Meet one of the following qualification pathways: current Ohio credentials as a Licensed Practical Nurse (LPN); current Ohio credentials as a Direct Service Social Worker; or a bachelor's degree in a health-related field with at least one year of professional case management experience.
• Ability to manage multiple cases and meet established deadlines.
• Experience handling confidential medical or personnel records.
• Strong administrative, documentation, and communication skills.
• Knowledge of non-clinical medical case management processes.
• Ability to coordinate medical appointments and documentation requests.
• Proficiency with Microsoft Office 365.
• Strong data entry, recordkeeping, and case tracking abilities.
• Ability to communicate professionally with Soldiers, military personnel, and healthcare providers.
• Understanding of medical confidentiality and HIPAA requirements.
• U.S. citizenship.
• Must meet suitability screening requirements for working in a federal government environment and pass a background check.

Nice To Haves

• Experience with military medical readiness, Soldier case management, or healthcare coordination.
• Familiarity with eCase, MEDCHART, MEDPROS, MODS, or related DoD systems.
• Experience supporting mobilization, deployment readiness, or medical evaluation processes.
• Two or more years of professional medical case management experience.

Responsibilities

• Manage assigned Soldier medical readiness cases from initial identification through administrative resolution.
• Review, organize, process, and maintain medical case documentation.
• Coordinate medical records requests and follow up on outstanding documentation.
• Track medical appointments, referrals, medical profiles, and readiness requirements.
• Communicate with Soldiers, Medical Readiness NCOs, unit leadership, and State Surgeon's Office personnel.
• Maintain accurate case information in applicable military medical readiness and case management systems.
• Prepare case status updates, reports, and supporting documentation for periodic reviews.
• Support Soldier Readiness Processing (SRP) and mobilization-related medical readiness activities.
• Monitor cases requiring additional documentation, follow-up, or medical evaluation.
• Protect sensitive medical information in accordance with applicable privacy requirements.

Benefits

• Arcetyp offers a package of compensation and benefits to full-time salaried employees; pay and benefits information for this position will be provided to interested candidates who apply.

What This Job Offers

• Job Type: Full-time