Medical Office Coordinator

Lawall•Lawrenceville, NJ
•Onsite

About The Position

We are seeking a dependable, organized, and customer service-oriented Medical Office Coordinator to support the daily operations of a medical office. This dual-role position combines front desk reception, patient services, and administrative support. The role involves interacting with patients, managing multiple responsibilities, and assisting with the administrative functions needed to keep the office running efficiently. The office is located at 86 Franklin Corner Road, Lawrenceville, NJ 08648, and the stated office hours are 8 a.m. to 5 p.m.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Comfort answering phones and interacting with patients.
  • Basic computer skills, including Microsoft Office and data entry.
  • Ability to handle confidential patient information with discretion.
  • Ability to work independently and as part of a team.
  • Reliable, professional, and dependable attendance.

Nice To Haves

  • Previous medical office, receptionist, or administrative experience.
  • Knowledge of DME procedures.
  • Experience working in a fast-paced medical office.
  • Familiarity with electronic medical records (EMR) or practice management systems.
  • Previous experience with insurance verification, authorizations, or patient account support.

Responsibilities

  • Answer incoming phone calls, direct inquiries, and take messages.
  • Schedule, confirm, and coordinate patient appointments.
  • Assist patients with check-in and check-out procedures.
  • Maintain accurate patient demographic and contact information.
  • Assist with patient account management and general administrative duties.
  • Support insurance verification and authorization processes as needed.
  • Assist with collecting, organizing, and maintaining patient documentation.
  • Enter and update information in the company's computer systems.
  • Communicate with internal departments to ensure patient needs are addressed.
  • Assist with additional office responsibilities and projects as assigned.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee discount programs
  • Health insurance
  • Life insurance
  • Vision insurance
  • Tuition assistance
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