Medical Coordinator Jobs

About The Position

Requirements

• At least three years of IT-based healthcare experience and project management experience.
• Experience with clinical system implementation.
• Experience with healthcare information systems, including EHRs.
• Knowledge of identity and access management best practices.
• Excellent written and oral communication skills, including the ability to present information to senior management, IT professionals, and the general public.
• Ability to read, analyze, and interpret business and professional publications, technical procedures, and governmental regulations; write reports, correspondence, articles, and informational materials.
• Ability to solve practical problems, interpret instructions in varied formats, think creatively, design concepts, and organize effectively to motivate others.
• Ability to research information, draw conclusions, and make recommendations.
• Proficiency with computer software, especially Microsoft Office.
• Previous experience with EMR software, common Internet security practices, and HIPAA.
• Strong interpersonal skills, strategic planning ability, attention to detail, organization, resourcefulness, and a proactive approach.
• Ability to meet the physical demands of the essential functions, with reasonable accommodations as applicable.

Nice To Haves

• Bachelor’s degree in business, IT, Health Information Systems, or record management.
• EPIC experience, including staff activation and EMR rollout.

Responsibilities

• Develop and manage an organizational plan with partner hospitals, health systems, and RHIO for direct access to electronic medical records.
• Establish a methodology for initiating system access, using the Hospital Services Specialist’s support to reach key hospital personnel; work with hospital IT and Regulatory departments to design and implement mutually agreed-upon EMR access pathways.
• Collaborate with stakeholders to address and allocate access needs, present plans and strategies to hospital IT professionals, and work with management to develop remote access protocols and best practices for EMR utilization.
• Develop, document, and implement institution-specific requirements for allowing access to hospital and RHIO systems.
• Proactively troubleshoot customer service problems, promptly resolve staff issues to maintain or restore access, identify improvement opportunities, and serve as the liaison between hospitals/RHIO and staff on EMR-related issues.
• Remotely assist with and troubleshoot EMR-related issues involving LiveOnNY equipment, such as laptops and tablets.
• Maintain accurate, current status reports on complete and pending access availability by institution and report status as needed.
• Maintain active LiveOnNY user accounts and terminate access when it is no longer necessary; set up and disable user access and manage changes to security roles and profiles.
• Conduct orientation and training for new staff and refresher training for current staff on accessing hospital-based EMRs and RHIO.
• Assist with and support monthly ECHO meetings with partner hospitals.
• Assist with Office 365 email support, including password resets and email address creation.
• Participate in continuous process improvement; perform other duties as assigned.

Benefits

• 403(b)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance