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Assistant Manager - Physical Medicine & Rehabilitation (IP/OP)

Cedars-Sinai Medical Center•Los Angeles, CA

About The Position

The Assistant Manager, Physical Medicine & Rehabilitation, oversees the daily operations, service quality, and program development for assigned program and service areas. The role ensures patient care aligns with applicable care plans, nursing and professional standards, performance improvement and compliance plans, and patient education requirements. It also supports safe, individualized care that accounts for patients’ cultural backgrounds, ages, developmental needs, physical disabilities, and personal preferences. The Assistant Manager manages staffing and patient schedules, case management, utilization and resource review, equipment, supplies, and operational issues, while holding staff accountable for productivity and financial targets. The role oversees staff competence, training, orientation, documentation, recruitment, staffing plans, meetings, projects, and regulatory readiness. It collaborates with clinical leadership and other assistant managers, supports patient care as needed, and advances clinical quality, value, and patient experience through performance improvement activities. The position also maintains knowledge of reimbursement requirements and participates in ongoing professional development.

Requirements

  • Bachelor’s degree and graduation from an accredited Physical Therapy, Occupational Therapy, Speech Language Pathology, or Neuropsychology program.
  • Five years of clinical experience.
  • Physical Therapist license (PT).
  • Basic Life Support (BLS) certification.
  • Knowledge of regulatory, reimbursement, legal, and policy issues related to effective unit management.
  • Ability to ensure compliance with state and federal laws, accreditation standards, professional and regulatory agency standards, and licensure requirements.
  • Ability to motivate, monitor, measure, recognize, and improve staff performance and morale.
  • Demonstrated effective financial management skills.
  • Demonstrated effective professional and time-management skills.
  • Timely, open, respectful, and effective communication with team members and appropriate responses to customer needs.
  • Understanding of and appropriate use of the Chain of Command.

Nice To Haves

  • Master’s degree.
  • Two years of supervisory experience.
  • Occupational Therapist license.
  • Speech Language Pathologist license.

Responsibilities

  • Oversee daily operations, service quality, and program development for assigned service areas.
  • Ensure patient care complies with applicable care plans, standards, policies, and professional requirements.
  • Provide safe, individualized, patient-centered care that respects patients’ cultural, spiritual, social, developmental, and personal needs.
  • Manage staff and patient scheduling, case management, utilization and resource review, equipment, and supplies.
  • Identify and resolve operational issues and hold staff accountable for productivity and financial targets.
  • Ensure compliance with service line, department, hospital, and corporate policies and procedures.
  • Review staff documentation for quality, regulatory, and fiscal compliance; identify deficiencies and implement and monitor corrective action plans.
  • Work with clinical leadership to measure staff competence, identify training needs, observe treatment, coach staff, and take corrective action when needed.
  • Ensure clinical competencies are completed and documented on time.
  • Coordinate staff orientation, in-services, and other training; update orientation materials and communicate program changes.
  • Supervise staffing resources and collaborate with other assistant managers to meet department staffing needs.
  • Coordinate recruitment, interviews, and applicant follow-ups; maintain staffing schedules and anticipate needs related to shortages, growth, and volume fluctuations.
  • Hold monthly staff meetings and distribute meeting minutes; maintain overall staff turnover below 10%.
  • Manage staff projects, committee participation, and professional presentations while maintaining operational targets.
  • Participate in special projects, committees, and programs.
  • Provide direct patient care as needed, including treatment, coaching, and mentoring staff.
  • Prepare staff and service areas for regulatory reviews and surveys, including those conducted by The Joint Commission, the California Department of Public Health, and the Commission on Accreditation for Rehabilitation Facilities.
  • Ensure required staff and human resource files are complete, conduct monthly documentation and tracer audits, and support staff readiness to address applicable regulations.
  • Assist with patient case conferences to promote patient outcomes and team performance.
  • Improve clinical care, value, and patient experience through improvement monitors, performance improvement teams, and action plans developed with the associate director and quality coordinator.
  • Participate in the annual assessment of performance-monitor appropriateness, effectiveness, and efficiency.
  • Apply current reimbursement requirements relevant to the practice setting.
  • Participate in and document continuous learning and professional development.

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