Medical Assistant

ChenMed•Cherry Hill Township, NJ

15d•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary by setting, including the center’s size, location, and type. In addition to administrative work, Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team focused on providing comprehensive primary care to a defined patient population. The position supports senior patients through patient intake, routine clinical procedures, follow-up communication, and health coaching. The employee may travel locally or regionally to assist at other centers as needed, and must be flexible to work evenings, weekends, or holidays as needed.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other care-team and center staff.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Detail-oriented approach to ensure accuracy of reports and data.
Ability to maintain organized systems that support timely patient flow and to remain calm in busy or stressful situations.
Spoken and written fluency in English.
Willingness and ability to travel locally and/or regionally up to 10% of the time to cover other centers as needed.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interview information, and medical history.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications; change dressings; apply bandages; remove sutures; and perform other first-aid procedures under physician supervision. Use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay pertinent information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.