Medical Assistant-Certified (Orthopedics -Full Time)

North Country Healthcare • Lancaster, NH

2d

About The Position

The Certified Medical Assistant (CMA) supports quality patient care under the supervision of healthcare providers in a medical office setting. The role combines clinical and administrative tasks to help the office operate efficiently, provide compassionate service, and support the medical team and overall patient experience.

The anticipated hourly range is $20.05–$27.08. Final compensation depends on the selected candidate’s applicable experience, skills, qualifications, and other job-related factors. North Country Healthcare is a nonprofit affiliation of four medical facilities serving the White Mountains Region of New Hampshire. Its network includes community hospitals, specialty clinics, and home health and hospice services.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Current Certified Medical Assistant (CMA) certification from a recognized certifying body, such as AAMA, AMT, NCCT, or NHA.
• For clinical staff, an association-accredited Basic Life Support (BLS) course; for nonclinical staff, Heartsaver CPR AED. Renewal is required regularly, with up to a three-month grace period after expiration.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in electronic medical records (EMR) and office software.
• Ability to maintain confidentiality and comply with HIPAA regulations.
• Compassionate patient-care skills and attention to detail.

Nice To Haves

• One to two years of experience in a clinical setting is preferred.
• Experience in a medical office environment is an advantage.

Responsibilities

• Assist healthcare providers with patient examinations and procedures while ensuring patient comfort and safety.
• Obtain and accurately record patient vital signs, medical history, and current medications in electronic medical record systems.
• Prepare examination rooms and ensure supplies and equipment are available and sanitized.
• Administer medications and vaccinations as directed by healthcare providers and established protocols.
• Perform routine laboratory tests and collect specimens, including blood draws and swabs, following proper procedures.
• Schedule appointments, follow-ups, and referrals, coordinating with other healthcare facilities.
• Educate patients and families about health maintenance, disease prevention, and treatment plans as instructed by the provider.
• Respond to patient inquiries in person and by phone, providing information or directing inquiries to appropriate personnel.
• Maintain and update patient records, ensuring documentation is accurate, complete, and current.
• Assist with medical supply inventory, including ordering and restocking.
• Collaborate with office staff to support clinic operations and patient flow.
• Follow infection-control policies and procedures to maintain a safe, clean work environment.
• Coordinate with insurance companies to process claims and obtain pre-authorizations for procedures.
• Participate in ongoing education and training to stay current with best practices and industry standards.
• Perform administrative duties such as billing, filing, and data entry as required by the office manager.
• Perform additional duties as assigned.
• Adhere to facility values, Service Excellence, and Standards of Excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED