Certified Medical Assistant - Orthopedics - LaGrange

Wellstar Health System•LaGrange, GA

About The Position

The Musculoskeletal (MSK) Certified Medical Assistant works under the direction of a Physician/APP, Nurse Supervisor/Clinical Lead, and/or Practice/Office Manager. The role anticipates patient needs and provides care under physician direction, including preparing patients for exams, assisting with treatments, coordinating tests and follow-up care, documenting in the medical record, and explaining patient instructions to patients and families. The Medical Assistant must demonstrate competency in serving patients of all ages, from neonates through geriatric populations. The position rotates among clinical and non-clinical service areas, including x-ray where performed and the front office. It includes patient registration, clinical support, diagnostic imaging and laboratory tasks where applicable, patient communication, teamwork, professional development, evidence-based practice, and responsible use of resources. The Medical Assistant complies with Wellstar policies, standards of work, and code of conduct, and performs other duties as assigned.

Requirements

High school diploma/GED and Medical Assisting certificate.
Current Medical Assistant credential obtained by passing an examination from AAMA, AMT, NHA, or NCCT; credential must be maintained.
One of the listed certifications is required upon hire: BLS, ARC-BLS, or BLS-I; and CMA, NRCMA, NCMA, RMA, or CCMA.
Organizational skills and attention to detail.
Ability to work quickly and efficiently to support patient comfort and satisfaction.
Ability to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a physician practice setting.
Experience in the practice specialty.
Radiology experience; training may be provided within the first 60 days in applicable areas.

Responsibilities

Rotate among clinical and non-clinical service areas, including x-ray where performed and the front office.
Register patients and assist with completion of FMLA forms.
Coordinate and communicate information with Workers Compensation Adjusters.
Order clinical supplies, stock exam rooms, and prepare rooms for physician treatment.
Take vital signs and gather information to prepare patients for provider examinations.
Assist physicians/APPs with bracing, splinting, casting, injections, and suture and staple removal.
Perform basic wound care under physician/APP direction.
Assist physicians/APPs with progress-note documentation and order entry as a medical scribe.
Prepare pharmaceutical refill requests for physician/APP approval.
Perform surgery precertification; schedule surgery, postoperative therapy, and home health care.
Assist with durable medical equipment orders and patient instruction.
Maintain required clinical logs for cast saws, eyewash stations, emergency boxes, and oxygen tanks.
Assist with Medical Assistant student clinical rotations and mentorship, and cross-train team members.
Assist with patient calls and inquiries and escalate triage calls to an RN, APP, or physician.
Anticipate and maintain patient safety needs and ensure accurate, timely EMR documentation.
Perform radiographic and other diagnostic imaging procedures where applicable; prepare and position patients, apply radiation-protection techniques, obtain ordered views, and process images while checking identification and quality.
Cross-train team members in diagnostic imaging tasks where applicable and maintain related logs, reports, and documentation.
Process, log, and prepare laboratory specimens for shipment.
Provide culturally responsive, relationship-based, patient-centered care and partner with patients and families to keep patients at ease and focus care on their goals.
Coordinate safe, quality patient care and documentation through interdisciplinary communication, timely documentation, and promotion of a respectful, inclusive clinical environment.
Complete required initial and ongoing competency assessments, mandatory education, and population-specific education.
May serve as a preceptor for onboarding Medical Assistants or students and model professionalism.
Promote evidence-based practice, comply with organizational policies and clinical standards, and participate in data collection and practice questions; may serve as a practice Safety Coach.
Plan proactively for patient care across the care continuum and participate in protocol and procedure development when called upon or through self-initiation.
Support efficient and effective use of human and material resources.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.