Certified Medical Assistant - Orthopedics

Geisinger•Lewistown, PA

1d•Onsite

About The Position

Geisinger is hiring a Certified Medical Assistant to provide direct patient care and clinical support for physicians and other providers in an outpatient clinic. The role works as part of the health care team under provider direction and includes preparing patients, gathering and reviewing relevant information, performing technical duties, documenting in the electronic medical record, and helping maintain a safe clinical environment. The position also provides administrative and clerical support, including patient scheduling and follow-up on documentation, calls, reports, and billing inquiries. The role may include rooming patients and recording visit reasons, weights, vital signs, screening information, medication reviews, and other pertinent information; preparing examination and treatment rooms; assisting with patient safety and privacy; performing EKGs, wound dressings, phlebotomy, and other duties within validated competency; preparing and administering medications in accordance with policy (excluding intravenous medications); collecting laboratory specimens; and supporting minor procedures and examinations. Administrative duties include maintaining accurate medical records, facilitating appointments, completing referrals and pre-authorizations, collecting co-payments, and supporting patient communications and education as directed by a provider. Additional duties may include orienting new personnel, monitoring supplies and non-controlled medications, cleaning and preparing instruments and rooms, following sterilization and infection-prevention protocols, inspecting diagnostic equipment, and participating in patient-safety and quality-improvement activities. Work is typically performed in a clinical environment, and travel may be required. The position is full time, scheduled for 40 hours per week, and offers a $3,000 sign-on bonus paid over two years, subject to stipulations.

Requirements

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification is required.
Certification through one of the listed governing associations is required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
High school diploma or GED is required.
Basic Life Support certification is required within six months.
Communication, customer service, multitasking, and teamwork skills.
Ability to perform the position’s duties according to applicable policies, procedures, competencies, and clinic needs.

Nice To Haves

Graduate of an accredited one-year certificate or two-year diploma Medical Assistant program.
Graduate from a specialty training program.
At least one year of related work experience.

Responsibilities

Provide direct patient care and clinical support for physicians and other providers in an outpatient setting under provider direction.
Prepare patients, collect and review pertinent information, perform technical duties, document in the electronic medical record, and support a safe environment.
Record the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information using the electronic medical record rooming tool.
Set up examination and treatment rooms and assist patients in preparing for provider visits while protecting patient safety and privacy.
Perform patient-care tasks within validated competency and clinic needs, including EKGs, wound dressings, and supporting providers during minor surgical procedures and ancillary examinations.
Prepare and administer medications according to policy and procedure after knowledge and competency validation; intravenous medications may not be administered.
Complete tests and treatments ordered by providers according to policy and procedure after competency validation.
Collect and prepare laboratory specimens and complete related paperwork accurately and efficiently.
Perform phlebotomy and assist with laboratory functions related to specimen testing, reporting, and quality assurance as educated and overseen by the laboratory.
Perform receptionist and clerical duties, including matching and filing ancillary, consultation, and other medical reports in patient records.
Create complete and accurate medical records using appropriate documentation sections, the electronic medical record, and scheduling system.
Facilitate timely appointments, complete referrals and pre-authorizations, and collect co-payments.
Assist with orientation of new personnel under the direction of the provider and/or site lead.
Conduct and document patient communications as directed, prioritize communications to providers, respond to patient questions and requests, and reinforce provider-directed patient education.
May inventory medical and surgical supplies and non-controlled pharmaceuticals, check expiration dates, document utilization, and maintain adequate supply levels.
May access storage and supply areas for non-controlled medications and transport these medications as needed by the clinic or unit.
Prepare and clean instruments and follow sterilization and disinfection protocols, including high-level disinfection where required.
Clean and set up examination rooms between patients using infection-prevention protocols; follow hand hygiene and other appropriate precautions.
Inspect diagnostic equipment and instrumentation, identify operational issues, and note preventive or corrective maintenance needs.
Participate actively in patient-safety and quality-improvement programs.
Meet job-specific obligations and comply with organizational policies and procedures.

Benefits

Health, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual options.
Tuition reimbursement of up to $5,000 per calendar year.
MyHealth Rewards wellness program with the opportunity to earn a financial incentive.
Adoption and fertility assistance.
Parental leave pay and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
$3,000 sign-on bonus paid over two years, subject to stipulations.