Medical Assistant, SAMF- Orthopedics, Full Time

Trinity Health • Fresno, CA

2d • $23 - $30

About The Position

The Back Office Medical Assistant is the first clinical point of contact for SAMP patients and helps create their first impression of the medical office. The employee works under the physician’s direct clinical supervision and authority when performing clinical tasks during patient care. Administrative and operational issues are reported to the office coordinator or shift supervisor. The Medical Assistant provides excellent customer and patient service by phone and in person, collaborates with service staff in support of direct patient services, and demonstrates flexibility and a “can do” attitude. The position reflects the organization’s mission and core values and requires discretion, diplomacy, and tact in interactions with patients and staff.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program or two years of prior experience as a Medical Assistant.
• Current American Heart Association (AHA) Healthcare Provider CPR card.
• Exceptional verbal and written communication skills.
• Attention to detail, ability to multitask, and flexibility.
• Strong computer skills, including experience and proficiency with medical systems.
• Ability to operate general office business machines, such as fax machines and copiers.
• Knowledge of medical terminology.
• Strong multitasking, planning, and organizational skills, and ability to work independently as well as within a team.

Responsibilities

• Serve as the first clinical point of contact for patients and help create their first impression of the medical office.
• Perform clinical tasks during patient care under the direct clinical supervision and authority of the physician.
• Report administrative and operational issues to the office coordinator or shift supervisor.
• Provide customer and patient service by phone and in person.
• Collaborate with service staff in support of direct patient services.
• Exercise discretion, diplomacy, and tact in patient and staff interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED