Medical Assistant, SAMF- Orthopedics, Full Time

Trinity Health • Fresno, CA

22h

About The Position

The Back Office Medical Assistant is the first clinical point of contact for patients at SAMP and helps create the first impression of the medical office. The position provides excellent customer and patient service by phone and in person, and works collaboratively with service staff in support of direct patient services. The employee is expected to be flexible, maintain a “can do” attitude, and exemplify the organization’s mission and core values while exercising discretion, diplomacy, and tact in interactions with patients and staff.

The Medical Assistant works under the direct clinical supervision and authority of the physician when performing clinical tasks during patient care. The position reports to the Practice Manager and reports to the office coordinator or shift supervisor on administrative and operational issues. The schedule is full-time, Monday through Friday, on the day shift. The listed pay range is $23.00–$29.61.

Requirements

• High school diploma or equivalent.
• Completion of a Medical Assistant program or two years of prior experience as a Medical Assistant.
• Current American Heart Association (AHA) Healthcare Provider CPR card.
• Exceptional verbal and written communication skills.
• Attention to detail, ability to multitask, and flexibility.
• Strong computer skills and proficiency with medical systems.
• Ability to operate general office business machines, such as fax machines and copiers.
• Knowledge of medical terminology.
• Strong multitasking, planning, and organizational skills, and ability to work independently and within a team.

Responsibilities

• Serve as the first clinical point of contact for patients and help create the first impression of the medical office.
• Provide customer and patient service by phone and in person.
• Collaborate with service staff in support of direct patient services.
• Perform clinical tasks during patient care under the physician’s direct clinical supervision and authority.
• Exercise discretion, diplomacy, and tact in interactions with patients and staff.
• Report to the Practice Manager and communicate administrative or operational issues to the office coordinator or shift supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED