Medical Assistant-Certified (Orthopedics -Full Time)

North Country Healthcare•Lancaster, NH

1d•$20 - $27

About The Position

The Certified Medical Assistant (CMA) delivers quality patient care under the supervision of healthcare providers in a medical office setting. The CMA performs clinical and administrative tasks that support efficient office operations and provide compassionate, effective service to patients. The role contributes to the patient experience and supports the medical team in delivering healthcare services. The anticipated hourly range is $20.05–$27.08, with the middle listed rate of $25.07. Final compensation depends on the selected candidate’s applicable experience, skills, qualifications, and other job-related factors. The role is part of North Country Healthcare, a nonprofit affiliation of four medical facilities serving New Hampshire’s White Mountains Region. The organization provides integrated patient care through community hospitals, specialty clinics, and home health and hospice services.

Requirements

High school diploma or equivalent.
Completion of an accredited Medical Assistant program.
Current Certified Medical Assistant (CMA) certification from a recognized certifying body, such as AAMA, AMT, NCCT, or NHA.
For clinical staff, completion of an association-accredited Basic Life Support (BLS) course; certification must be renewed regularly, with up to a three-month grace period after expiration.
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Proficiency with electronic medical records (EMR) and office software.
Ability to maintain confidentiality and comply with HIPAA regulations.
Compassionate patient care skills and attention to detail.

Nice To Haves

One to two years of experience in a clinical setting is preferred.
Experience in a medical office environment is an advantage.

Responsibilities

Assist healthcare providers with patient examinations and procedures while ensuring patient comfort and safety.
Obtain and accurately record patient vital signs, medical history, and current medications in electronic medical record systems.
Prepare examination rooms and ensure supplies and equipment are available and sanitized.
Administer medications and vaccinations as directed by healthcare providers and established protocols.
Perform routine laboratory tests and collect specimens, including blood draws and swabs, following proper procedures.
Schedule appointments, follow-ups, and referrals, coordinating with other healthcare facilities.
Educate patients and families on health maintenance, disease prevention, and treatment plans as instructed by providers.
Respond to patient inquiries in person and by phone, providing information or directing inquiries to appropriate healthcare personnel.
Maintain and update patient records, ensuring documentation is accurate, complete, and current.
Assist with medical supply inventory, ordering, and restocking.
Collaborate with office staff to support clinic operations and patient flow.
Follow infection control policies and procedures to maintain a safe, clean work environment.
Coordinate with insurance companies to process claims and obtain procedure pre-authorizations.
Participate in ongoing education and training to remain current with best practices and industry standards.
Perform administrative duties such as billing, filing, and data entry as required by the office manager.
Perform additional duties as assigned and adhere to facility values, Service Excellence, and Standards of Excellence.