Certified Medical Assistant - Orthopedics - LaGrange

Wellstar•LaGrange, GA

3d•Onsite

About The Position

The Musculoskeletal (MSK) Certified Medical Assistant works under the direction of a Physician/APP, Nurse Supervisor/Clinical Lead, and/or Practice/Office Manager. The role anticipates patient needs and provides care under physician direction, including preparing patients for examinations, assisting with treatments, coordinating tests and follow-up care, documenting in the medical record, and explaining patient instructions to patients and families. The Medical Assistant must demonstrate the competency and skills to serve patients of all ages, from neonates through geriatric populations. The position rotates among clinical and non-clinical service areas, including x-ray where performed and the front office. Duties include patient registration; clinical room preparation and stocking; vital signs and patient preparation; assistance with orthopedic procedures and basic wound care; medical-scribe documentation; coordination of surgery and follow-up services; and support with patient inquiries and safety. In applicable areas, the role also performs diagnostic imaging procedures and processes and prepares laboratory specimens for shipment. The Medical Assistant provides patient-centered care, collaborates with the interdisciplinary team, maintains accurate and timely documentation, completes required education and competency assessments, supports evidence-based practice, and helps use resources efficiently. The role may assist with onboarding and mentoring Medical Assistant students and team members. The position is a day shift role in LaGrange.

Requirements

High school diploma or GED and a Medical Assisting certificate.
Current Medical Assistant credential obtained by passing a credentialing body examination from AAMA, AMT, NHA, or NCCT; credential must be maintained.
Current BLS, American Red Cross BLS, or BLS Instructor certification, or an accepted Medical Assistant certification listed in the posting: CMA, NRCMA, NCMA, RMA, or CCMA.
Organizational skills and attention to detail.
Ability to work quickly and efficiently to support patient comfort and satisfaction.
Ability to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Work experience in a physician practice setting.
Experience in the practice specialty.
Radiology experience; training may be provided within the first 60 days in applicable areas.

Responsibilities

Rotate among clinical and non-clinical areas, including x-ray where performed and the front office.
Register patients and assist with FMLA forms and Workers Compensation communication.
Order clinical supplies, stock exam rooms, and prepare rooms for patient treatment.
Obtain vital signs and gather information to prepare patients for provider examinations.
Assist the physician/APP with bracing, splinting, casting, injections, and suture and staple removal.
Perform basic wound care under physician/APP direction.
Assist the physician/APP with progress-note documentation and order entry as a medical scribe.
Prepare pharmaceutical refill requests for physician/APP approval.
Complete surgery precertification and schedule surgery, postoperative therapy, and home health care.
Assist with durable medical equipment orders and patient instructions.
Maintain required clinical logs for cast saws, eyewash stations, emergency boxes, and oxygen tanks.
Assist with Medical Assistant student clinical rotations and mentorship, and cross-train team members.
Respond to patient calls and inquiries and escalate triage calls to the RN, APP, or physician.
Anticipate and maintain patient safety needs and ensure accurate, timely EMR documentation.
Where applicable, perform radiographic and other diagnostic imaging procedures; prepare and position patients, use radiation protection techniques, obtain ordered views, and process and review images for identification and quality.
Where applicable, cross-train team members in imaging duties and maintain related logs, reports, and documentation.
Process, log, and prepare laboratory specimens for shipment.
Provide relationship-based, culturally responsive, patient-centered care and partner with patients and families to keep patients informed and make their goals central to care.
Coordinate safe, quality patient care through timely documentation, interdisciplinary communication, teamwork, and a respectful, inclusive clinical environment.
Complete required professional competency assessments, mandatory education, and population-specific education; may serve as a preceptor for staff or students.
Promote evidence-based practice, comply with organizational policies and clinical standards, and may serve as a practice Safety Coach.
Participate in data collection and use appropriate clinical resources and experts to address practice questions.
Plan for patient care across the care continuum and participate in protocol and procedure development when called upon or through self-initiation.
Support efficient and effective use of human and material resources; perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.