About The Position

Geisinger is hiring a Certified Medical Assistant or Medical Assistant for an outpatient orthopedics clinic at Geisinger Healthplex Woodbine. The role provides direct patient care and clinical and administrative support to physicians and other providers as an integral member of the healthcare team. The Medical Assistant prepares patients and examination rooms, collects and documents relevant information in the electronic medical record, performs clinical tasks according to training and competency, and helps maintain a safe environment. Administrative responsibilities include scheduling, referrals and pre-authorizations, filing reports, patient communications, collecting co-payments, and responding to documentation, phone, and billing inquiries. The position may include travel and is performed in a clinical environment. The opening will consider either a certified or non-certified Medical Assistant. Certified Medical Assistants must hold a CMA or RMA credential certified by NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA. A high school diploma or GED is required; graduation from an accredited Medical Assistant certificate or diploma program is preferred. At least one year of related work experience is preferred. Basic Life Support certification is required within six months. Hours are full-time, 40 hours per week, on the day shift. Pay is based on experience and certification. Eligible Certified Medical Assistants may receive a $3,000 sign-on bonus paid over two years; eligible non-certified Medical Assistants may receive a $1,500 sign-on bonus paid over one year, subject to stipulations.

Requirements

  • High school diploma or GED.
  • For the certified option, CMA or RMA credential with certification by NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
  • Basic Life Support certification within six months.
  • Communication, customer service, multitasking, and teamwork skills.

Nice To Haves

  • Graduation from an accredited one-year Medical Assistant certificate program or two-year diploma program.
  • At least one year of related work experience.

Responsibilities

  • Obtain and document the patient’s reason for visit, weight, vital signs, screening information, medication review, and other pertinent information in the electronic medical record.
  • Prepare and set up examination and treatment rooms between patients, and assist patients with visit preparation while protecting safety and privacy.
  • Provide direct patient care as directed by the provider and within demonstrated competency, including performing EKGs and wound dressings and supporting minor surgical procedures and ancillary examinations.
  • Prepare and administer medications according to policy and demonstrated competency; intravenous medications may not be administered.
  • Complete patient tests and treatments according to provider orders, policies, and demonstrated competency.
  • Collect and prepare laboratory specimens and complete associated paperwork accurately and efficiently.
  • Perform phlebotomy and, when trained and overseen by the laboratory, assist with laboratory testing, reporting, and quality assurance.
  • Perform receptionist and clerical tasks, including scheduling, filing reports in patient records, and following up on documentation, phone calls, and billing inquiries.
  • Document accurately in the appropriate sections of the medical record and use designated electronic medical record and scheduling systems.
  • Facilitate timely patient appointments, complete referrals and pre-authorizations, and collect co-payments.
  • Under the direction of the provider or site lead, assist with orientation of new personnel.
  • Communicate with patients as directed by the provider, prioritize communications to the provider, and respond to patient questions and requests in a timely manner.
  • Reinforce patient education as directed by the provider.
  • As needed, inventory medical and surgical supplies and non-controlled pharmaceuticals, monitor expiration dates, document use, and help maintain adequate supplies and efficient storage.
  • As needed, access non-controlled medication storage or supply areas and transport non-controlled medications for clinic needs.
  • Prepare and clean instruments; follow sterilization, disinfection, and infection-prevention protocols, including high-level disinfection where applicable.
  • Inspect diagnostic equipment and instrumentation for condition and operation and identify preventive or corrective maintenance needs.
  • Actively participate in patient safety and quality improvement programs.
  • Comply with organizational policies and procedures and satisfy job-specific obligations.

Benefits

  • Health, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, and military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • Eligible Certified Medical Assistants may receive a $3,000 sign-on bonus paid over two years.
  • Eligible non-certified Medical Assistants may receive a $1,500 sign-on bonus paid over one year.
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