Certified Medical Assistant, Children's Outpatient

AltaPointe Health • Mobile, AL

3d

About The Position

The Certified Medical Assistant supports children’s outpatient care by assisting with patient assessments, administering medications and injections, communicating with physicians and the multidisciplinary team, handling patient calls and prescriptions, updating records, and supporting laboratory and appointment services. The role also provides emergency care as needed, recognizes and responds to crisis situations, and follows AltaPointe policies and procedures.

The position requires accurate and timely documentation, compassionate and respectful care, confidentiality, teamwork, participation in performance improvement activities, ongoing skill development, and completion of required training and assigned duties. The employee must maintain current certification and meet applicable renewal and in-service requirements.

Requirements

• Current certification as a Certified Clinical Medical Assistant.
• Ability to stand for long periods and continuously bend, stoop, kneel, crouch, reach, and lift at least 10 pounds.
• Visual acuity in at least one eye and manual dexterity.
• Ability to communicate verbally, withstand continual deadlines, concentrate, and maintain accuracy despite frequent interruptions.
• Ability to perform frequent standing, squatting or lunging, fine manipulation, and light pushing, pulling, and lifting as described under physical requirements.
• Knowledge to be attained within six months of employment: general nursing care; substance use disorders and psychiatric topics; medical terminology, especially terms associated with substance use disorder; psychopharmacology, especially medications for substance use disorders; safe medication administration, including IM injections; crisis intervention for patients with substance use disorders; electronic health records; cultural diversity; Trauma Informed Care Principles; basic clerical skills; standard office equipment; and medical and behavioral health screening tools.

Responsibilities

• Assist with patient assessments, including height, weight, vital signs, and current medications for infoscriber.
• Administer injections while observing the Six Rights of medication administration.
• Communicate with the physician or CRNP regarding patients’ physical and mental conditions.
• Interface with the multidisciplinary team.
• Report laboratory results to the physician or CRNP.
• Respond to patient phone calls in a timely and appropriate manner.
• Call in prescriptions as directed by authorized prescribers and facilitate prior authorizations for prescriptions.
• Update patient medical records as needed.
• Assist with scheduling appointments when needed.
• Assist in arranging hospital admissions and laboratory services.
• Assist with collecting and preparing laboratory specimens when needed.
• Assist with instructing patients about medication and special diets when needed.
• Authorize prescription refills as directed.
• Draw blood as directed.
• Provide emergency care as needed, including CPR, MindSet, and PRN medications, according to AltaPointe policies and procedures.
• Recognize elements of a crisis state and de-escalate or resolve situations.
• Meet AltaPointe productivity standards and demonstrate medical assistant competencies.
• Adhere to the professional code of ethics; seek clinical supervision and consultation as needed; and apply suggestions for improvement.
• Work to enhance clinical skills and document promptly, accurately, legibly, and in accordance with AltaPointe policy.
• Treat consumers with care, dignity, compassion, respect for privacy and confidentiality, and sensitivity to individual needs and differences.
• Be pleasant and cooperative with others and assist consumers and visitors as needed.
• Participate in Performance Improvement activities and AltaPointe committees as required.
• Complete assigned tasks in a timely manner and access appropriate community resources according to consumer needs.
• Follow AltaPointe policies and procedures.
• Maintain current state license and renewal requirements, including continuing education units, and attend required in-services and workshops.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed