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Manager Trainee

Hertz•Tustin, CA

About The Position

Hertz Local Edition (HLE) is hiring a Manager Trainee for a leadership development program that provides hands-on experience across all aspects of a rental location. Through structured training, mentorship, and real-world business exposure, the trainee develops the skills needed to manage a branch and may be promoted to Branch Manager in as little as 12–18 months. The role combines customer service and sales with rental-location operations, fleet and vehicle management, business administration, and leadership development. Trainees work with Branch Managers and experienced leaders while learning how operational decisions and business metrics affect performance and profitability. Starting pay is $18.00 per hour. The position offers overtime eligibility under company policy and applicable laws, holiday pay, paid sick time, paid time off, paid holidays and floating holidays, and a comprehensive benefits package. Flexible availability, including weekends and holidays as needed, is required.

Requirements

  • Must be at least 20 years old.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Customer-focused attitude and positive, professional demeanor.
  • Self-motivated, with a strong desire to learn and advance.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Flexible availability, including weekends and holidays as needed.

Nice To Haves

  • Previous experience in a professional work environment is preferred.

Responsibilities

  • Deliver customer experiences that encourage customer loyalty.
  • Help drive location sales and performance goals; learn sales strategies and customer engagement techniques.
  • Build customer relationships and identify solutions that meet customer needs.
  • Learn the day-to-day operations of a high-volume rental location.
  • Assist with fleet logistics, inventory management, and vehicle allocation.
  • Help ensure company policies, procedures, and operational standards are met.
  • Support vehicle preparation and quality standards.
  • Assist with lot organization and inventory management, and help maintain a clean, professional, customer-ready location.
  • Learn how financial decisions affect business performance.
  • Support rental transactions and operational reporting.
  • Gain exposure to business metrics and profitability drivers.
  • Partner with Branch Managers and experienced leaders to develop coaching, scheduling, team leadership, and performance-management skills.
  • Participate in structured training for future leadership roles.

Benefits

  • Starting pay of $18.00 per hour.
  • Overtime eligibility in accordance with company policy and applicable laws.
  • Holiday pay: 1.5 times the pay rate for hours worked on designated holidays, plus holiday pay benefits.
  • Up to 40 hours of paid sick time.
  • Paid time off.
  • 9 paid holidays and 4 floating holidays.
  • Medical, dental, and vision coverage.
  • Hertz-paid basic life insurance.
  • 401(k) with company match.
  • Paid parental leave and adoption assistance.
  • Educational assistance and tuition reimbursement programs.
  • Employee Assistance Program for employees and their families.
  • Voluntary benefits, including pet insurance, legal plans, identity theft protection, and critical illness coverage.
  • Employee discounts on Hertz rentals.
  • Discounts on gym memberships, theme parks, entertainment, travel, and more.

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