Service Manager Trainee

Orkin LLC • Cedar Rapids, IA

9d

About The Position

Orkin is hiring a Service Manager Trainee to develop into a leader responsible for a service operation after completing paid training. The role combines technical knowledge and interpersonal skills to ensure quality pest-control service, build customer trust, and support business growth. The trainee will receive Orkin’s training, tools, and technology, with no industry experience required. The position involves substantial engagement with customers and employees, field work, and participation in community service projects. The listed annual salary range starts at $70,000. The role includes a company vehicle and gas card, an iPhone and iPad with sales software, and a comprehensive benefits package.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to obtain the appropriate pesticide license or certification if required; the company pays for it.
• Ability to work independently in the field and interact with clients.
• Ability to meet physical job requirements and safely perform job duties, with or without accommodations.
• Ability to safely use a ladder within the manufacturer’s weight capacity.
• Ability to occasionally lift and carry up to 50 pounds.
• Ability to access crawl spaces, attics, confined spaces, and rooftops, including climbing, balancing, stooping, kneeling, crouching, or crawling.
• Ability to wear personal protective equipment, which sometimes requires an OSHA-compliant respirator.
• Willingness to work in different types of weather conditions.

Nice To Haves

• Sales experience preferred.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide high-quality service while prioritizing safety.
• Conduct oneself professionally and with integrity when interacting with customers and coworkers.
• Assist with recruiting top talent for the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee the Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic customer service.
• Support the team in adopting new products, services, and technology.
• Monitor scheduling, routing, and inventory to drive efficiency and productivity.
• Participate in community service projects.

Benefits

• Competitive earnings and a company vehicle with gas card.
• Annual salary range starting at $70,000.
• Company-provided iPhone and iPad with sales software.
• Medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Tuition reimbursement.
• Dependent scholarship awards.
• Paid, comprehensive training program.
• Opportunities to volunteer and give back to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED