Service Manager Trainee

Orkin LLC•Peoria, AZ

10d

About The Position

The Service Manager Trainee develops the leadership, technical, and interpersonal skills needed to lead an Orkin service operation after completing paid training. The role focuses on motivating and developing the service team, delivering excellent pest-management service, earning customer trust, and supporting business growth. It involves substantial engagement with customers and employees, field work, and participation in community service projects. Orkin provides an award-winning training program; industry experience is not required to begin building a career.

Requirements

High school diploma or equivalent required.
Valid driver’s license required.
Ability to obtain the appropriate pesticide license or certification if required; the company pays for it.
Ability to work independently in the field and interact with clients.
Ability to meet physical job requirements and safely perform job duties, with or without accommodations.
Ability to safely use a ladder within the manufacturer’s weight capacity.
Ability to occasionally lift and carry up to 50 pounds.
Ability to access crawl spaces, attics, confined spaces, and rooftops, including climbing, balancing, stooping, kneeling, crouching, or crawling.
Ability to wear personal protective equipment, sometimes including an OSHA-compliant respirator.
Willingness to work in different types of weather conditions.

Nice To Haves

Sales experience preferred.

Responsibilities

Lead an entire service operation upon completion of paid training.
Motivate the service team to consistently provide world-class service.
Assist with recruiting top talent for the service team.
Train and develop Orkin Pros through hands-on management.
Lead training meetings.
Oversee the Orkin Pro Ride-A-Long program.
Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and outstanding customer service.
Monitor scheduling, routing, and inventory to improve efficiency and productivity.
Support business growth and success.
Participate in community service projects.

Benefits

Competitive earnings; estimated first-year earnings range from $60,000 to $70,000.
Company vehicle with gas card.
Company-provided iPhone and iPad with sales software.
Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
401(k) plan with company match.
Employee stock purchase plan.
Paid vacation, holidays, and sick leave.
Employee discounts.
Tuition reimbursement.
Dependent scholarship awards.
Industry-leading, quality, comprehensive training program.
Opportunities to volunteer and give back.