Food Service Manager Trainee

Hy-Vee, Inc.•Peoria, IL

12d•$17 - $21

About The Position

The Food Service Manager Trainee works alongside the Food Service Department Manager to develop the skills and expertise needed to become a Food Service Department Manager. The trainee assists with all aspects of department management, including leading a team, managing inventory, analyzing sales, maintaining food safety standards, and providing exceptional customer service. The role includes completing an activity book focused on running the department and may involve assisting in other store areas or taking on special projects as needed. This is a fast-paced food service role that involves being on your feet throughout the shift. The position requires frequent standing and walking and may involve exposure to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals or solvents, and possible electrical hazards. Training is provided to support a safe work environment. The anticipated hourly starting wage is $17.00 to $21.25, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
Apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Perform arithmetic calculations involving fractions, decimals, and percentages accurately.
Compose original correspondence, interpret written work instructions, and follow technical manuals.
Interview job applicants and interact professionally with customers, employees, and team members.
Lead and develop a team while building a collaborative, customer-focused department culture.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, safely use sharp knives and blades for food preparation.
Where applicable, work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Complete a pre-employment drug screen successfully.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Maintain a positive attitude and foster friendliness, teamwork, and accountability in the department.
Work alongside the Department Manager and complete an activity book about properly running all aspects of the department.
Assist with recruiting, hiring, training, supervising, disciplining, and evaluating department employees.
Assist in determining the weekly work schedule and establishing the department’s daily work plan.
Inspect signage and displays for merchandise quality and quantity, and order product for replenishment.
Assist with retail pricing and ensure pricing is correct and competitive.
Extend and post invoices and assist with department bookkeeping procedures.
Analyze weekly and monthly sales and trends, compare results to actuals, prepare ad projections, and write ads.
Conduct department inventory and assist with planning displays, promotions, and pre-orders.
Ensure proper temperatures and storage procedures are followed to maintain freshness and control shrink.
Understand and troubleshoot equipment and ensure maintenance is performed.
Resolve customer issues, answer the telephone promptly, and take product orders.
Fill displays, work in the sales area, unload trucks, check in delivered merchandise, and place products in appropriate storage areas.
Handle confidential information, including pricing, with discretion.
Attend meetings and seminars and participate in continuing education.
Assist in other areas of the store and take on special projects as needed.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.