Service Manager Trainee

Icahn Automotive Group•Phoenix, AZ

About The Position

The Service Manager Trainee is responsible for the effective overall operation of the store and service center through motivational leadership. The role is accountable for delivering expected sales and customer service throughout the unit, maintaining safe operations in accordance with established policies and procedures and federal and state regulations, and providing technical, administrative, operational, and motivational direction to develop a dynamic, high-performance team.

Requirements

Strong people management and leadership skills.
Approachability.
Customer focus.
Drive for results.
Integrity and trust.
Strong verbal and written communication skills.
Presentation skills.
Sound business sense.
Strong organization and time management skills.
Practical math skills.
Practical reading skills.
At least two years of related experience in retail management; automotive experience preferred.
Completion of a two-year college or technical school program, or an equivalent combination of education and experience with proven results.
Current, valid driver's license issued in the state of residence.
Equipment Safety Certification.

Nice To Haves

Retail management experience in the automotive industry.

Responsibilities

Oversee sales, profit, and productivity.
Deliver customer service.
Manage merchandise presentation and facility maintenance.
Ensure the store and service center operate safely according to policies, procedures, and applicable federal and state regulations.
Provide technical, administrative, operational, and motivational direction to develop a high-performance team.