Service Manager Trainee

Orkin LLC•Saint Petersburg, FL

11d

About The Position

Orkin's Service Manager Trainee role prepares the employee to lead a service operation after completing paid training. The position combines service quality control, team leadership and development, customer engagement, and operational oversight. The manager helps ensure customers receive safe, professional, empathetic service and supports business growth by building a productive team and improving operational efficiency. No industry experience is required to start, and Orkin provides training and the tools and technology needed for the role. The job includes field work and community service opportunities.

Requirements

High school diploma or equivalent.
Valid driver's license.
Ability to obtain the appropriate pesticide license or certification if required.
Ability to work independently in the field and interact with clients.
Ability to meet physical job requirements and safely perform job duties, with or without accommodations.
Ability to safely use a ladder within the manufacturer's weight capacity.
Ability to occasionally lift and carry up to 50 pounds.
Ability to access crawl spaces, attics, confined spaces, and rooftops, including climbing, balancing, stooping, kneeling, crouching, or crawling.
Ability to wear personal protective equipment, which may sometimes include an OSHA-compliant respirator.
Willingness to work in different weather conditions.

Nice To Haves

Sales experience preferred.

Responsibilities

Lead an entire service operation upon completion of paid training.
Motivate the service team to provide consistently excellent service while prioritizing safety.
Conduct oneself with professionalism and integrity when working with customers and coworkers.
Assist with recruiting talent for the service team.
Train and develop Orkin Pros through hands-on management.
Lead training meetings.
Oversee the Orkin Pro Ride-A-Long program.
Ensure customer expectations are met or exceeded through inspections, proposed courses of action, and empathetic customer service.
Support the team in adopting new products, services, and technology.
Monitor scheduling, routing, and inventory to improve efficiency and productivity.
Participate in community service projects.

Benefits

Competitive earnings starting at $55,000 to $60,000 per year.
Company vehicle with gas card upon route assignment.
Company-provided iPhone and iPad with sales software.
Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
401(k) plan with company match.
Employee stock purchase plan.
Paid vacation, holidays, and sick leave.
Employee discounts.
Tuition reimbursement.
Dependent scholarship awards.
Paid, industry-leading training program.
Opportunities to volunteer and give back to the community.
Potential to earn an annual rewards trip honoring top performers.