Logistics Manager Jobs

About The Position

Requirements

• Previous experience in logistics, transportation, dispatching, customer service, or office administration is preferred.
• Strong phone communication and customer service skills.
• Ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Good problem-solving skills and ability to handle changing priorities.
• Professional, friendly, and team-oriented attitude.
• Dependable and able to work with minimal supervision when needed.

Nice To Haves

• Experience with routing, dispatching, delivery scheduling, or transportation coordination.

Responsibilities

• Manage a high volume of inbound and outbound phone calls professionally, efficiently, and in a friendly manner.
• Respond to customer inquiries, resolve issues, and maintain positive customer relationships.
• Schedule deliveries and coordinate appointment times with customers.
• Assist with routing and dispatching trucks to support efficient, timely deliveries.
• Communicate with drivers, warehouse staff, customers, and internal team members about delivery status, scheduling, and operational needs.
• Maintain accurate shipment, delivery, and customer records.
• Update internal systems with current and accurate information.
• Use Microsoft Excel, Outlook, and Word for reporting, communication, recordkeeping, and data tracking.
• Monitor daily operations and follow up to ensure scheduled tasks and deliveries are completed on time.
• Identify operational issues and escalate them to management when appropriate.
• Assist with general administrative duties and support the office and management team as needed.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation / Paid Time Off (PTO)
• Opportunities for professional growth and advancement