General Manager

Xpedient Logistics•Dallas, TX

About The Position

The General Manager is responsible for achieving employee and customer satisfaction through effective people leadership and coaching, task organization, and the ability to work in an ever-changing environment. The role's primary objective is to meet and exceed established targets by managing the customer relationship, driving operational performance, and developing a high-performing team with strong quality standards. This is a senior operational role responsible for the daily operations and business of a new distribution center.

Requirements

Experience managing at a manager level in a warehouse environment.
Extensive experience using a WMS.
P&L management experience.
Ability to work with figures and apply basic mathematics for reporting, analysis, and differentiation.
Ability to manage time effectively and set clear objectives and priorities.
Experience managing a large team across multiple shifts.
Experience in workforce management and industry best practices.

Responsibilities

Manage customer relationships through proactive communication and data-driven results.
Understand and meet production targets; review and evaluate performance reports and follow up on team targets.
Schedule work and tasks.
Motivate team members and foster an environment that encourages and recognizes initiative.
Manage the daily budget.
Partner with the dedicated customer over the long term.
Drive financial and cultural performance.
Promote employee satisfaction, attendance, teamwork, and cooperation.
Take responsibility for disciplinary procedures and required actions.
Ensure team members consistently meet targets.
Ensure a safe and harmonious working environment.
Observe and follow health and safety regulations, and enforce operating instructions and safety policies.
Assist management in establishing warehouse standards and procedures.
Maintain detailed records of safety incidents.
Assign designated safety personnel.
Keep the warehouse clean, safe, and orderly.