Leasing Consultant Jobs

About The Position

Requirements

• Strong verbal and written communication skills and a commitment to exceptional customer service.
• Outgoing, personable, and confident in building relationships with prospective and current residents.
• Strong sales abilities and motivation to achieve leasing goals.
• Excellent organizational and time management skills, including the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to maintain accurate leasing records, applications, and resident documentation.
• Problem-solving and conflict resolution skills, including the ability to handle resident concerns professionally.
• Previous multifamily property management, leasing, sales, or equivalent customer service experience required.
• Ability to work independently and contribute to a collaborative team environment.
• Self-motivated, dependable, and proactive in following up with prospects and completing responsibilities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Professional appearance and demeanor with a positive, customer-focused attitude.
• Schedule is Monday through Saturday, with a scheduled day off during that period, plus Sundays.

Nice To Haves

• Experience with RealPage/OneSite property management software is preferred but not required.
• Ability to learn and effectively use CRM systems, leasing technology, and other property management platforms.

Responsibilities

• Guide prospective residents from initial inquiry and property tours through application processing, lease execution, and move-in.
• Conduct property tours and present community amenities, apartment features, and the living experience.
• Respond to inquiries, follow up with prospects, and convert leads into leases.
• Process rental applications, verify documentation, and assist with lease preparation and execution under company policies.
• Coordinate move-in preparations and orientations.
• Build positive resident relationships by providing customer service and timely follow-up.
• Support lease renewals and resident retention initiatives.
• Help plan and execute resident events and engagement activities.
• Contribute to marketing efforts, including outreach, social media content, and maintaining a positive online presence.
• Maintain accurate prospect, leasing, and resident records in property management and CRM systems.
• Monitor leasing activity, follow-up performance, and occupancy goals in collaboration with the onsite team.
• Assist the Property Manager and Assistant Manager with daily office operations and administrative tasks as needed.

Benefits

• Medical insurance with 100% of the employee monthly premium paid for
• PTO
• Paid holidays
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Short- and long-term disability
• Company events and activities